The desk clerk that checked me in on 24th of January. Did not want to give the room that I reserved through *******. I was told that because I had an Alabama identification card with a Montgomery address. They had the right to refuse my reservation even though I showed them proof of my new address. It made me feel as if they were discriminating against me for some reason. Because of this reason I will no longer patronize with them and my family will also not patronize with your company. Even though we use your establishment in the past for traveling family members. Thank you for your time and that horrible experience and my room was never cleaned for my entire stay at your hotel. I was in room 532 by the way