Bakan- Palais des Congres, Convention Centre

The location is extremely convenient, and the apartment is great. It's just a bit strange because there are so many homeless people all around.

The property was in a great location and very clean but I had challenges connecting with the host at some times. The door to the apartment was tricky to operate and would keep unlocking or making a loud sound periodically. But overall, the stay was comfortable.

PROS - Great location and very spacious for 4 to 6 people. Walkable to Old Montreal and Shopping. Check in and check out was seamless as door codes were accurate. Many parking options close by. CONS - I sent 2 messages via ******* regarding lack of drinking glasses and the AC - no response. Reception was always unoccupied. Re the glasses we found them UNWASHED in the dishwasher the night before we left. That is the reason behind the 2/5 for cleanliness. We figured out the AC ourselves. There were no kitchen tea towels nor was there was no broom or dust pan. Despite the CONS, we would book here again because of the price, but will adjust our expectations on frills.

Host not responsive, very slow response No checkin instructions were sent in advance We booked for 2 night with ******* but they said we have confirmation for 1 night only.. stay was overall good but checkin process was very bad & slow

The manager had to pound the door multiple times with a hammer to open it. Sheets on one bed had hair from a previous guest. They told us everything wss fine, what's the problem? I demanded a room that was not a fire hazard and comp for that night. Twice the manager agreed to comp it but later refused to comp it. They claimed it was an upgrade. Same amenities, without the hair. Nothing else was an upgrade, and it was 2 hours past check-in before we were given a different room.

Amazing location close to Vieux Montreal, downtown andpublic transit. Overall, a great place to stay. A few additions would make it perfect. Beds were pretty comfortable, but a decent chair or two in the living room area would have been very appreciated. There were an adequate amout of dishes and utensils in the kitchen, though only a small bit of counter space in front of the microwave and not place to store any non-refrigeratored food made working in the kitchen challenging. A sheet pan for the oven would have been good too.

The room is indeed very large with a full kitchen and laundry machine (and dryer). Overall the room was clean although I doubt the floor is washed after each guest as there were visible spots on the floor that were clearly not washed (clear dried spots of spilled juice or something near the bed). Kitchen is fully equipped with all major appliances, although we found the dishes, especially glasses, to be not washed but rather rinsed only and put back into shelves. I am not sure whose responsibility is to wash the dishes (in the dishwasher) as there were no check-out instructions for turning the dishwasher on. Lastly, the bed was very uncomfortable and very squeaky.