Lunan House

We enjoyed our stay. Fine landscape, and it was a short walk to the beach. The hotell room was okay, but very cold in the bathroom.

Second time I’ve stayed here, however this time I was in the newer part to the right of reception. It was not as comfortable as the older part of the hotel. Bed was very soft and uncomfortable. No menu at breakfast hut there is hot food which you have to decide on the spot. Dinner was good. Good selection of drinks.

This place is a hidden gem! I have been staying at budget accommodations, trying to keep it around $100 CAD per night, including breakfast. With that in mind, this place is an incredible value. The building has character and is a bit quirky. The room was very spacious, and the bathroom was renovated. The grounds are beautiful, and it is very close to Lunan Beach. The Scottish breakfast was outstanding and very filling. The people who work here are incredibly friendly and helpful. I can’t believe this place isn’t packed!

Ate at imries bar and grill. Food and service was brilliant. Huge portions and very reasonable price. Had the fish goujons loaded fries and the burger fries. Lovely outside areas for eating with beautiful scenery. Will certainly be back. Would recommend highly. Might need a nap now after the fish goujons.

The positives: good shower in bathroom, fluffy towels, bed big and comfy. Room and bathroom very clean. The cons which really let the place down, highly questionable decor but really dated and in need of a complete overhaul at best but at least a freshen up of paint and new flooring. Check in was a bit of a wait then quick to get us out of the way so that he could deal with other people, the poor guy who seemed to be doing everything by himself whilst bar staff chatted. He was checking people into the hotel, watering in the restaurant, serving at the bar… He was lovely (possibly Michael?) but running around like a headless chicken. Ate at the restaurant, which again was the same staff member doing everything. 25 minutes to take our order, half an hour to get our drinks, 50 minutes for food to come out. I had undercooked chicken burger…not one for rare chicken so I left it. Satay sauce was peanut butter mixed with milk I think…the other order was completely the wrong thing but we didn’t have time to change it. Very underwhelming. Drinks at the bar, very inexperienced bar staff (although all nice) A real shame as this place could be good.

On arrival at 3pm, have to wait outside for 20 mins for someone to check us in, when we saw the room it was totally unclean,room smelled, shower was dirty, we were told to go to a different area,for our breakfast,wasn't told it would be locked, so we drop the keys in the box outside the room, when we area for breakfast the room was locked, we had to knock on the window to get in, another guests let us in, we really felt like going home, when we had to stand outside to get check in,both us said wish we had

We stayed here last year and looked forward to going back. Not the same experience in May! Three stars for the spacious room, bathroom and the grounds. We booked room 4, in the main house and it is worth paying extra for the quality. We ordered dinner and asked if we could have room service. We were told no as there was only one man on shift to cover the bar and restaurant. The drinks are overpriced and cost us more than dinner for two. We only had one glass of wine, a cocktail and a bottle of cider. It is a captive market as there are few alternatives close by. The food was bland and also overpriced. The chicken burger was tough and dry. The loaded fries were clearly oven chips, reheated in a microwave. Breakfast was a shambles. We could hear several staff behind a door of the restaurant but we had to make the staff aware that guests were in before anyone came out to seat us. We were asked if we wanted any hot food. We asked what was on offer. “Full Scottish breakfast or any other things you want from that”. But we didn’t know what they were! May I suggest printed menus in the tables detailing the contents of the full breakfast to help guests to choose. I ordered a bread roll with scrambled eggs. The eggs were good but they were on a stale brioche roll that was obviously a leftover from the burger buns not used from the night before. The full Scottish was quite good but took a long time to arrive. The staff were friendly but have clearly no experience in hospitality. Such a shame to experience the decline in this hotel in just a few short months.

Overall residence very good. Accepted our dogs who we value Thank you very much

We recently stayed here for 2 night on March 24th, standard room and as expected fairly basic but clean....breakfast good and plentiful BUT the after customer service has been none existent although I have rung on numerous occasions leaving messages and emailed three different addresses...NONE have been answered. Everything was fine until we arrived home to find a charge of £20 had been taken of our debit card for no reason....all we want is to be told what this is for and for it to be refunded........someone must be looking at emails and occasionally answering the phone..........not impresses.