To give context to this review, my friend and I only paid £300pp inc. flight from the UK for 3nightsAI. We weren't expecting a lot, however our travel company had rated 4 star so were hopeful. This hotel is 2/3 star at most. We arrived late at night to be put in a double room, when a twin had been requested. My friend had to sleep on a spare folding bed brought to the room as they couldn't move us then. It took until noon the next day to move us. Not great when we only had a 3 day stay. This hotel is huge and tired. We stayed in the Riverside building, away from the main hotel, thank goodness as that was where most of the groups were. We were able to miss most of the noise coming from the pool and entertainment there. We wanted a cheap break in the sun, we didn't get much sun unfortunately and realised this type of hotel is not our thing. One night we had a thunderstorm, which flooded parts of the hotel and closed our bar. All inclusive - the food was good not a great deal on offer outside of the restaurants but the beach bar pizza was good, as was the Beach restaurant (same food just nicer surroundings). Drinks however were disgusting. Cheap spirits were served with syrupy mixers, from soda dispensers that clearly weren’t set up properly, yuk! We purchased our own cola from a local supermarket. The lager (although I'm not an expert) was drinkable. Our bar ran out of the cheap white rum and vodka, with just a simple “its run out”. The other bars had some so I’m not sure why no attempt was made to replenish stocks?? I guess what spoilt our holiday most, apart from the weather, was watching UK adults getting drunk and having little regard to their children. To the point where a toddler removed her pants handed them to her mum and walked away to poo on the patio by the pool. Her mum had to be told by another guest what she had done. The staff were also a little jaded, it was after all the end of the season, not a lot of smiles but hey, you can see what they have to deal with. For some large groups of friends or families this hotel would be great. No so for us.
Excellent
65 Reviews