Adventure07054016405
June 17, 2024
Living relatively locally we had an evening meal at The Mill End Hotel a long time ago - probably 2010. We came away unimpressed at that time and haven’t been back. Until now that is! The hotel has had new owners since that time, changing ownership twice. The difference now is exceptional. This is an officially rated 4* hotel offering a 5* plus service level and overall experience. Alex and the Mill End team have built on their immediate predecessors hard work and taken it even further. Our one night stay was outstanding and this time we shall most certainly be back. The attention to detail, the well appointed and very clean room and the acknowledgement of our anniversary made our stay very special. Our afternoon tea, our evening meal and our breakfast (spoilt for choice) were wonderful. It was the staff however who added that extra wow. Each member of staff going out of their way to make us feel so well looked after - nothing was too much trouble. Our congratulations to you all. Some minor comments, not criticisms, and meant to be constructive and of help: * The dressing table in our junior suite (the lovely “Dart”) could do with a stool, the nearby armchair a little low to use with the dressing table. * Electric vehicle charging points in the car park would be a useful addition. * A bit more attention to landscaping would improve the exterior. Please don’t take the above as negatives, just a guest’s suggestions as to how to improve further on what is already a first class hotel in a lovely location. Very highly recommended.