DoubleTree by Hilton Glasgow Strathclyde

很舒服！環境衞生都很好

The Hilton Hotel in Glasgow is not bad, but it is far from the city center. The facilities, hygiene, environment and service are all good, and the breakfast is also rich. The hotel room is also of good size, and can accommodate two 28-inch suitcases. The hotel is surrounded by a park with good greening projects.

很好的體驗。

早餐很不錯

The hotel is far from the city. I booked a room with a king-size bed of 1.8 meters, but the front desk gave me a room with a bed of 1.5 meters. I found her to change the room I booked, but she emphasized that we needed a quiet room, so she arranged a room with a small bed. However, she did not inform me that she had changed the room with a small bed, and her attitude was very bad. Thanks to the timely communication with Ctrip customer service, I was able to change back to the room I booked. However, the breakfast on the second day was not added to the new room, and it took a long time in the morning. She did not apologize for her mistake at all, and her face was full of unhappiness. No wonder the hotel is not rated high.

The front desk was a little cold at first. I thought this was the British style, with mediocre service. Later I found out that this store was a complete mess, from hardware to service, it could be said that it was useless. What's amazing is that this is a Hilton. The hardware is really the same as Home Inn but even worse. It's hard to comment on the 5-star brand and price, but it's a hotel-like style. It can be said that this store is a mess. Let’s talk about the hardware first. Normally I just look at the air conditioner, toilet, and shower and there are no basic problems, but in the end I found it was far more than I imagined. First, the temperature control device on the shower head fell off as soon as I took a shower. I couldn't wash it at all, so I had to change rooms directly. When I was changing rooms, the waiter kept saying that I wanted to change to a worse room, which shocked me. They usually don’t upgrade their rooms, but luckily I kept it. Second, there is a problem with toilet water. It's very small, you have to master the rhythm and wait long enough, otherwise you won't be able to get through anything. There is an 80% chance that when you flush the water, it will not produce 100ml. Moreover, when we changed rooms, both rooms were the same, which is different from other hotels. Third, there is no air conditioning, but heating is fine. But when the heating is turned on, the heating is incapable. It freezes to death overnight, but the smell of burning is huge. Well, there are problems with the above three most important hardware. There are many other surprises to follow. First, the bed is an ordinary spring. Any bed in the UK is good, it’s soft, and there’s a lot of latex and memory foam, but the Hilton is hard and springy, and it affects both you and your partner when you get in and out of bed. Second, look at this three-piece shampoo set and two-piece hand sanitizer set, five pieces in total. To be honest, it’s really surprising. When I use it, the five items are one. Are you surprised? Third, the aging level and cleanliness of Chengdu are average. I can't say it's bad, but there are some things on the walls and floors that haven't been cleaned. The screws of the bathtub and switch were all lost. Finally, let’s talk about the service issue. Do you think it’s weird? First, when they came up and said there was no breakfast, they had a cold attitude and asked our family to pay more for breakfast. I was still afraid of wrongly accusing someone, so I went back to the hotel room to watch. Because I buy breakfast at every hotel. After checking, show her the English version of the confirmation letter. Generally, at this time, should others say, "This is a mistake of our platform, I'm sorry, etc."? Guess what the front desk said, she said, "No matter how you write the confirmation letter, you guys just don't have breakfast on my computer, but it's okay, it doesn't matter to me, I don't want to argue, if you want it, just treat it as if you have it, and I'll give you free breakfast." "Do you think it's magical? They made a mistake and gave us charity instead? I feel like I called Ctrip and Ctrip took care of it. Second, this hotel's attitude towards Chinese people is very similar to that of an inferior person. But smile to other waiters and foreigners. Because there were other Chinese people doing business, what I could see was that they had a cold attitude throughout the process. They would also chat with other waiters and answer the phone during the process. They took a long time to answer the phone and chat with others, but they all kept the Chinese people waiting. With. Thirdly, we checked in from the beginning, but later made a mistake in breakfast, and it caused us to change rooms due to the rain. We were very polite in all three things. We were afraid that others would think we were impolite, so we said 800 thank you very much. But the whole time we felt like they were looking for trouble. Even when checking in, they won't even look at you. It's really amazing. You will see a waiter who doesn't look at you and gives you a room card without fear of getting your hands dirty. A arrogant attitude does not make people uncomfortable, but surprises them! You can see the rest for yourself! All I can say is this Hilton, it’s amazing! A bunch of weird things!

We arrived in the early morning, and the front desk staff was still very welcoming and gave us biscuits and water. The accommodation experience was great.