Elba Motril Beach & Business Hotel

This stay was bitter-sweet. The hotel was nice because it had an indoor pool on the 4th floor and no body there to bother us. They charge 7 euros per day for parking, which is a but extreme being that we already paid for the room and breakfast. You can however park in the street for free. Our biggest issue was with the manager Moise and one of the staff members. They didn't speak English and were extremely rude, we felt it was because we were foreigners. We have a 4 year old and 2 year old and a 8 month old baby. When we went to breakfast the lady was very rude and asked us to pay for the kids, she charged us one full adult (12 euros) for the 2 kids, but our kids barely eat anything. The following day we left the kids in the room and took turns coming to eat, however the woman somehow managed to scold my wife and said she could take a piece of bread and cheese upstairs, to the point she remembered to speak English and said: "what now you don't understand English".... The following day the woman was gone and there was only a man with no name badge at the breakfast enterence. As soon as we came to the door the man asked to pay for the kids, but the kids were in the room, so we didn't understand what he was trying to charge us for. When we asked for the manager he lied and said there is no manager... then he threatened to call the police on us, which again I don't understand why, the biggest issue was he didn't understand or speak English, everything was just a few words... Finally he told us "bale, bale, go go go" We later asked again for the manager and then the same man came, when we wanted to file a complaint he just walked away and said this is Spain, all children must pay... Anyway the hotel looks nice but be very careful with the staff, they don't like English speakers and definitely don't like kids. If possible go to a more family friendly hotel. A few more issues were they didn't bring us clean towels nor cleaned the room. We're were there 4 nights but they only came once. We were locked put of the door somehow because the key cards reset themselves and we were wet after the pool, we asked the cleaning lady (which saw us there already for 3 days) to open the door and she kept saying no and let the kids stay wet and waiting at the door until we went to get the keys renewed at the front desk. (Wet and in swimming clothes, not comfortable to come down to reset the keys)

Hotel was great with a very good buffet for both dinner and breakfast and a large room

You have to pay 2 euro a day for using the safe with key, and 10 euro deposit in case you loose the key safe. No free bottle of water. A balcony with full of dust. Not helpful receptionist.

So clean and so good food! We had a nice view to the beach. Shops and restaurants around-no services at the beach and highly recommend to have swimming shoes to be able to cope.

We arrived early and our room was ready, so luckily we were able to check in. Check in was easy and payment was taken at that time. Our room was a fairly standard hotel room and had a small balcony that looked out towards the beach. The caulk in the bathroom and bathroom floor grout was in need to replacing and the grout in the shower was in need of a good cleaning. Otherwise, the room was fine. There is onsite parking, but it does fill up. When we were there, there was a big event taking place in tents behind the hotel. As our room faced the beach, we couldn’t hear any noise from the event. We could however, hear the children at an event on the fourth floor as their voices echoed down the stairwell. That ended when the event did. There are not many restaurants close by, but we found a couple about a 25 minutes walk away that we liked. Some closer ones had not yet opened for the season. Other than going to the beach or walking along it, there’s nothing to do the the area of the hotel. The biggest negative, especially for a business hotel, was the almost non existent WiFi where the signal kept dropping out. Even when working its speed was very slow. It did work better in the main lobby, but otherwise was pathetic.