Hampton by Hilton Hotels in Mount Pleasant

I live here every time I go to the child's school. The front desk is very friendly and it is very convenient to check in and leave. Free parking and free WiFi. The room is large and can accommodate four people. It is very close to the University of Central Michigan, so you don't need to drive, it only takes about 10 minutes on foot. There is a Chinese restaurant in front of the hotel. The owner is a pool player and the dishes are authentic. It's not too far from great wall, and the buffet is convenient and affordable.

We visited for our 25th anniversary. They gave us a free upgrade to the family suite and I was so impressed with this room. Loved the little patio space. The shower was amazing!! Your housekeeping staff is spot on. Everything was so clean. I work in the hospitality business (front desk), for about 10 years so I tend to nit pick, I found nothing to nit pick here. Pure perfection. The best part of our stay was Jiaia..she was so nice and welcoming, she deserves a raise or a bonus!! Thank you so much for everything. We will be back and will recommend this hotel.

We pull in and it seemed like it was a parking lot hang out. People just sitting in their cars, dogs leashed to their cars, people just sitting around. We walked in the lobby and it was a mess. There was no coffee or tea available. The whole hotel smelled of cigarette smoke, even my room. The elevator sounded like it was going to breakdown any minute. We got to our floor and a room had nasty dirty yellow stuff on the towels on the floor in the hallway. The cleaning lady was a few doors down and she walked right past them with her cart. They were still there the next day! We got to our room and it was nothing like the pictures. The first thing I noticed was the blanket had some white crusty stain on it. That went straight to the floor. Disgusting! The pillows were not your standard size pillows. They were throw pillows. My husband found toenail clippings on the ottoman. Clothing tags on the floor. The carpet needs to be cleaned, same as the bathroom floor. Only 2 towels were given in our bathroom. The microwave was gross. Just glad we didn’t have to use it. The fridge was on the floor. The ac/heater didn’t work at all. When we tried to see how it worked there seemed to be mold/dust inside the vents of the ac/heater unit too. We stayed there only because we weren’t spending any time there. The next morning my husband went downstairs around 6 am and there was a party going on down there and he said people were getting high down. A lot of weed was being smoked. The breakfast was stale bread for toast with a dirty toaster, belvita breakfast biscuits, chocolate chip muffins, and pop tarts. No coffee/tea available, again. We skipped breakfast and packed up and left.

Everything was perfect. The staff was awesome. I always stay at the Quality Inn when I come to Mt Pleasant to watch my daughter play hockey. Thank you

The worst customer experience I have ever encountered. I booked a block of 14 rooms for a group of High school students in February. This is our 7th+ year of doing this trip and we have always stayed at this same hotel with no problems. First the hotel messed up and didn't have the rooms ready because they put the reservation on the wrong night. This was despite my 2 calls double checking that everything was correct. When I got there the manager told me she was sorry and that ”She didn't know what she was doing.” I'm a patient person and said no problem and we waited in the lobby for 45 minutes to get our rooms ready. When I asked for my receipts the following day, the manager could not print them for me because she had to adjust their error she made before. The following week I found out I was charged for the rooms twice (28 total) and I have been dealing with trying to get this fixed for 2 months. I have spoken with the manager who was ”going to fix it right away.” Nothing happened. Then I called Marriott corporate. Many emails were exchanged with them supposedly taking care of the problem. Here we are almost two months later and they still have not fixed this and then disputed my attempts to dispute the charges on my credit card. I have spent hours and hours dealing with this hotel and Marriott corporate and now my credit card company and we are still nowhere. Marriott has not been helpful as this is their problem and they can't get their act together. I WOULD AVOID THIS HOTEL AT ALL COSTS!

This is our go to hotel when seeing a concert at Soaring Eagle. The staff is helpful and friendly. They will assist with taxi information to get you to the concert. The morning breakfast is not included but a nice basic buffet. The food was good easy and fast. The highlight was Ruth our server. She was great! Our overall experience was great again.

Wow where do I start, to begin, I booked this trip to see a show at Soaring Eagle ******, we were going to stay at the ******s Hotel, however, they were booked. So we looked for nearby hotels. We came across Baymont by Wyndham, I selected a King Suite with a hot tub in the room. $384.62 for the 2 nights, Friday night and Saturday night. When we booked the room over the phone we were told that we had to give a credit card to ”hold” the room, also told that there are no pets allowed in the hotel, so we asked if when we got there we could pay cash, the nice lady on the phone said yes. so we hired a pet sitter to watch our dog for the 3 days, costing us $200. Here's where it all went bad. We arrived at the hotel and as we pulled in we saw a lady with a dog going into the building, other than her we seemed to be the only car in the whole lot. But all things aside we walked in and went to the desk to check-in. We were greeted by a man named ”Dallas”. Dallas was very kind in the beginning, then once he asked for our card, we gave him cash, and he seemed to be confused. We explained that when we talked to the woman on the phone to book the room she explained that we only needed to have a credit card to HOLD the room, then we could pay with cash. Dallas told us that they don't ever accept cash, we asked for the manager (Because all we had brought was a credit card and the cash for the room) to our surprise the manager was not available that day. It appeared that Dallas was the only person running the building and we did not want to give him a hard time so we paid on our credit card. we then asked about the dog policy and we were told that they only allow service dogs. now, our dog at home just so happened to be a service dog. We were aggravated by this because now the $200 we are paying some lady to watch our dog is for nothing. Anyways, we get our items from our vehicle and take them to the room. We set our items down in the room and we left to go get food (We were starving from the long drive) when we got back to the hotel we took a closer look at everything, my first concern was the tub, it was literally right next to the bed, like maybe 2 feet from the bed, plus there seemed to be long black hair in the tub. As I was looking at the tub, my wife was putting her jewelry on the desk and found a notepad with very disturbing images and notes on it, the notepad was obviously the hotels because it had the name of the hotel and address on it. The notepad had probably 15 different pages of inappropriate words on it. ”F*** me Da***” and ”Beat my A** like a drum” and more but you get the point. In the very very small bathroom we had several problems, first, we noticed that the toilet paper roll was more than half gone, plus that night when using the shower about 2 minutes into the shower, the head itself started making a very loud and obnoxious noise that sounded like the head was literally going to explode. We passed by the desk several times and no one was the

When you stay at Ginkgo Tree Inn in Mount Pleasant, you'll be in the historical district, a 2-minute drive from Central Michigan University and 7 minutes from Soaring Eagle Casino and Resort. This bed & breakfast is 1.5 mi (2.5 km) from Hannah's Bark Park and 2 mi (3.2 km) from Bush Theatre.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this bed & breakfast include concierge services, wedding services, and a picnic area.Grab a bite from the snack bar/deli, or stay in and take advantage of the bed & breakfast's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 8:00 AM to 10:00 AM.Free self parking is available onsite.Make yourself at home in one of the 9 air-conditioned guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include complimentary bottled water, housekeeping is provided daily, and refrigerators can be requested.

With a stay at this cottage in Mount Pleasant, you'll be a 1-minute drive from Central Michigan University and 8 minutes from Soaring Eagle Casino and Resort. This cottage is 0.7 mi (1.1 km) from Bush Theatre and 1.5 mi (2.4 km) from Kelly-Shorts Stadium.Make use of convenient amenities, which include complimentary wireless internet access and barbecue grills.Free self parking is available onsite.Make yourself comfortable in this air-conditioned cottage, featuring a kitchen with an oven and a stovetop.