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5 star

Pethers Rainforest Retreat
4.5/546 Reviews

Pethers Rainforest Retreat

Mount Tamborine|2.21km from Gallery Walk
We booked her for our wedding accomodation but did not get married on site ( thank goodness ). Completely misses the mark of luxury accomodation. We paid for the Romance package - wine was simply in the fridge - had to hunt around when we couldn’t find it ( we had to ask for a chilled bucket ). We were asked on check in if we’d like anything done for when we get back from our wedding in our room - rose petals , spa run, candles lit - we answered yes - and then paid $100 for the privilege. We asked if breakfast ( included ) could be made up and bought to our room the first morning ( 100m walk ) as my husband was getting ready on his own and would be really rushed that morning ( mid morning wedding )- answer no. Could we order ahead and he come pick it up as soon as you start breakfast? Answer no. Apparently you need to be present in the dining room to get breakfast. So far, not a great first impression. We later found our from others that breakfast is terrible so glad we decided not to bother.Thankfully the room is amazing - high ceilings, beautiful view into rainforest, nice bed, nice tv, fake but nice fireplace and spa. Missing that luxury feel with cheap soaps and toiletries and no room service or room attendance for the duration of your stay. First night we walk to lobby just after 5pm to ask if we can have a drink in the lobby bar - to be told the person with the RSA has gone home for the day. I have stayed at cheaper , better accomodation on the mountain and regret booking this for such a special occasion. I feel like management has changed or this place has been sold, as you could feel the cost cutting at every corner. We currently are in our destination honeymoon hotel and walked into a bottle of wine , chocolates, bath bombs, rose petals and card from staff - not expected but highlights the extreme differences in service and guest relations. There are zero amenities at Pethers- and the staff we met don’t seem to love it there either. Read the latest review and stay anywhere else.

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Top rated hotels in Mount Tamborine

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Cedar Creek Lodges
3.7/524 Reviews
RWR Rainforest Writing retreat of 60 people. We highly recommend the Sanctuary, a perfect venue for 3 days or more. We had table and chairs, 2 projectors, a fire going in the back ground & also air-conditioning. A fully stocked bar is also available in this venue. A small step outside onto the verandah for lunch with the most serene rainforest view and creek inviting a calm moment before going back inside for more learning. Morning and afternoons teas were fresh and high quality. Dinner was held in the wedding venue with fairy lights, a full bar and a dance floor, right next door the fire pits invited you in for a chat. It was just beautiful and the food, DELICIOUS. There was plenty of accommodation and the staff were kind, courteous and helpful. Plenty of parking. Retreaters who brought family along had plenty of things to do, see and experience. The main resturant had a variety of food prepared by an excellent chef and the bar area was quaint and inviting. There is so much to see and experience and at least 30% arrived a day early and left a day later than the 3 day retreat. We will certainly be returning next year. A big shout out to Cassie who looked after us and our friendly Caretaker Chris. Well done to all your staff.
Sky Island Studios
4.7/515 Reviews
Just stayed at Sky Island Studios to celebrate my birthday and could not have asked for a better experience. I was met by Jessica upon arrival, who made both myself and my wife feel very welcome. The cake in the fridge and message on blackboard was a delight! The cabins are beautiful - was wonderful to wake up to the sounds of birds while watching sunrise in the morning. Breakfast on the deck was spectacular - and the banana choc smoothie was just the right way to start the day! Huge thanks to Jessica and Albert for their hospitality and look forward to visiting again.
Tall Trees Motel Mountain Retreat
3.8/540 Reviews
Was a lovely place to stay clean spaces rooms a manager that couldn’t do more for us we ha 6 people 3 couples a room each couple , you had everything in the room you could ask for .Close walking distance to everything bars food scenic walks it had it all great place would go back just for the extras in the room it’s a must stay if up that way
Canungra Hotel
4/519 Reviews
We were met by a friendly staff member and shown our room. It was adequate but depressing. The main reason we were disappointed with the room we were shown is that there was no wardrobe or fridge and it was just a bed in the room with no other furniture and a standard bathroom. We asked if there was a room with somewhere to hang our clothes at least and it was suggested a hat stand might suit! We asked if there were any rooms available with a wardrobe and we were shown another room that did indeed have a wardrobe but no hangers!!! ….who travels with clothes hangers?!!! I’ve done a lot of travelling and seen many hotel rooms but never one without somewhere to hang your clothes. We were then shown a larger room which had a hat stand but no wardrobe and because it had a table, kitchenette and fridge we asked if we could book this but we had to pay a further $390 for the five nights. Apparently it is usually $340 per night. We reluctantly accepted this extra cost…still no wardrobe or anywhere to put clothes!!!…not even a set of drawers. However the most disappointing aspect was there was no housekeeping during those 5 nights. Coffee, tea, biscuits, toiletries and towels were not replenished and the bins not emptied. No attempt to make the bed…no checking of the room or bathroom at all. We would have expected that especially as we paid $280 per night. Most hotel accommodations would have provided housekeeping during a 5 night stay. Last night we were there we didn’t get much sleep as other patrons were very noisy until 4.30a.m. in the communal room which is alongside the rooms…no escaping the noise as it’s on the same floor!!! Food was good and the garden great in the evenings. Rump and rib special was excellent. Friendly staff in the restaurant. Breakfast not available at the hotel but some excellent cafes nearby. Shame some finishing touches weren’t there as this review could have been very different.
Verandah House Country Estate
4.9/55 Reviews
It is a hotel that I would definitely like to use again. The service spirit of the staff is excellent. You can relax and spend your time. The location is very convenient.
Pethers Rainforest Retreat
4.5/546 Reviews
We booked her for our wedding accomodation but did not get married on site ( thank goodness ). Completely misses the mark of luxury accomodation. We paid for the Romance package - wine was simply in the fridge - had to hunt around when we couldn’t find it ( we had to ask for a chilled bucket ). We were asked on check in if we’d like anything done for when we get back from our wedding in our room - rose petals , spa run, candles lit - we answered yes - and then paid $100 for the privilege. We asked if breakfast ( included ) could be made up and bought to our room the first morning ( 100m walk ) as my husband was getting ready on his own and would be really rushed that morning ( mid morning wedding )- answer no. Could we order ahead and he come pick it up as soon as you start breakfast? Answer no. Apparently you need to be present in the dining room to get breakfast. So far, not a great first impression. We later found our from others that breakfast is terrible so glad we decided not to bother.Thankfully the room is amazing - high ceilings, beautiful view into rainforest, nice bed, nice tv, fake but nice fireplace and spa. Missing that luxury feel with cheap soaps and toiletries and no room service or room attendance for the duration of your stay. First night we walk to lobby just after 5pm to ask if we can have a drink in the lobby bar - to be told the person with the RSA has gone home for the day. I have stayed at cheaper , better accomodation on the mountain and regret booking this for such a special occasion. I feel like management has changed or this place has been sold, as you could feel the cost cutting at every corner. We currently are in our destination honeymoon hotel and walked into a bottle of wine , chocolates, bath bombs, rose petals and card from staff - not expected but highlights the extreme differences in service and guest relations. There are zero amenities at Pethers- and the staff we met don’t seem to love it there either. Read the latest review and stay anywhere else.

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