Hawaii Volcano House

As in many park hotels, the rooms are on the small side, especially the bathroom and shower. But you are right next to the main attraction. The staff here was extremely helpful, even letting us have 3 luggage racks to better manage our space. You can't beat the view!

This is definitely a little older hotel. It was very clean and the bed was very comfortable. Staying in the middle of the activities for the volcano park was a great choice. Everyone was very friendly and helpful. We only got desert at the restaurant but that was really good. There is no TV in the room but we didn't have time for that. Free coffee in the morning and mimosa in the evening.

We stayed here as a family with our 10 year old son while exploring Volcano National Park. We had a great stay. The room was what we expected and met our needs. Note there are no tvs in the room, but there is free WiFi so kids can still stream everything on their devices. Looking out your window at the crater is unbelievable and truly a unique experience. We ate breakfast at the hotel each morning. It’s a buffet with tasty options including fresh baked items (the fresh blueberry scones had just come out of the oven and were still warm!). Note there is a discount for breakfast for hotel guests. We found the price quite fair for a hotel buffet. For us, having the hotel as a home base for exploring was perfect. It allowed us to explore and then come back for breaks before heading back out. Staff were all very friendly as well.

We’re staying on the west side of the island for vacation and decided to spend one night at Volcano House to make it easier to spend a good amount of time at Volcanoes National Park. So glad we did. The hotel is charming. The fireplace in the lobby was surprisingly welcome after a wet and chilly day at altitude. We absolutely did not miss having a TV in our room or AC. We fell asleep to the sound of tree frogs (?), slept great in the very quiet room, and were able to get an earlier start hiking in the park. Staying on the edge of a volcano is amazing, hands down the most stunning views from any hotel at which I’ve stayed. This is a truly unique and wonderful hotel. The staff were all very kind and helpful. A great experience from start to finish.

We have stayed in several national parks, and knew that accommodations were not going to be fancy. It was great being inside the park, we got a head start on the day before it filled with tourists. The front desk staff were very nice, but we would not stay here again. We did pay extra for a crater view room, that was pretty neat, but you can't see it half the time for the clouds. It is what it is, but just be aware you could pay extra for a view that you will not get to consistently see. There is no air conditioning, not a big deal. It is chilly at night, so you sleep with the windows open. The downside to this is if you get a room by the restaurant, you hear the noise from the restaurant until it shuts down for the night. The walls are also super thin, so you can hear everything in the hotel. At 3am there was a crying baby that sounded to be across the hall that you could hear clear as day. Also, people coming and going throughout the evening and morning, you can hear everything. The inside of the room is very basic and rustic. Carpet is old with zero padding, furniture is old, but the room was clean. There are no televisions, but that didn't bother us as we were exhausted from hiking and just wanted to sleep. They had free coffee in the morning and you got a mimosa at check in, so that was a nice touch, but they charged for the bottle of water they have in the room. For paying almost $400 for 1 night in a VERY basic room, just give me a bottle of water - that was annoying. If we had a second night booked here, we would have cancelled it because of the mattresses. They needed to be replaced YEARS ago and are the worst mattresses I have ever slept on in a hotel/ lodge/ resort. They are old spring mattresses that squeak, are sunk in the middle and you can literally feel the springs. Between being able to hear everything at night and the awful mattress, we did not get much sleep at night. I had very small expectations for this place - be clean and have a comfortable place to sleep. They completely failed on the comfortable part.