Hotel Avante, A Jdv by Hyatt Hotel

Everything was very nice. Room got a little too warm and air conditioning didn't cool well. Staff very friendly.

This place is a dump!!! We stayed here only one night. We were going to stay for two, but it was so bad, we left early. It's very pretty when you walk into the lobby, but it all goes downhill from there. To begin with, we asked for an ADA room on an upper floor. As soon as we got into the elevator, it started to violently shake, like an earthquake. It was so bad, we didn't even go into the original room because I was not comfortable with using that elevator one more time. We were given a tiny ADA ground floor room instead. The room seemed fine until we started to settle in. The bathroom was advertised as an ADA room with a roll-in shower. No, it was an old tiny tub with a bunch of ADA bars on the walls. The shower head was so loose that it made it hard to use. The faucet was not properly attached to the wall. I thought is was going to come off in my hand. The tub was so narrow that I almost fell while showering. Again, this was supposed to be an ADA accessible bathroom. The bath towels were sized for children, they didn't even cover my body. The advertised "special" soaps and washes were so highly fragranced that they were unusable. One light switch controlled the fan and a bright overhead light. There was no way to have one or the other. There was another switch that controlled another light in the ceiling. It was apparently on a timer, it just looked like a regular switch. So, while using the toilet, I ended up sitting in the dark. The whole room was dingy, dirty, and looked like a throwback from the 70s. The desk chair looked like it had cigarette burns in the seat, on further inspection it was just wear and tear. The alarm clock was so old that it had an iPod dock on it. Who uses those anymore??? The cabinet door where the refrigerator had a broken hinge and was falling off. The AC only worked on and off, it was basically useless. The pool area was just as dingy and old. The bottoms of the pool and jacuzzi had patches of cement missing. I t was so gross, I didn't want to get in. On a positive note, the staff here was lovely. Steven, at the front desk, took very good care of us, trying to find a room that would fit our needs. The early morning person, I didn't get his name, was also very helpful. Honestly, this place looked like an old timeshare property that they tried to update into a cute little Boho Boutique. But, they must have hired the cheapest and most inexperienced contractors, or perhaps a family member, to do the job. I would NOT recommend this place to anyone. STAY AWAY!!!

We came for the Google I/O convention, hotel is at a good location, close to the Google Campus. They have Happy Hoour everyday which includes a free drink, and they provide free juices pastries and fruit in the morning which is nice. The staff is also very friendly.The main detractor of this hotel are the rooms, I stayed in Room 109 and while clean, it was worn out and the AC constantly stopped working. Also the walls are incredibly thin, to the point I could hear the snores from the room next door. In short, wouldn't be opposed to staying here again for a night, but would likely opt for another option.

All good

Just okay

Convenient