Hotel & Aparthotel Alize Mouscron

Hotel & Aparthotel Alize Mouscron Reviews

Hotel & Aparthotel Alize Mouscron

Pass. Saint-Pierre 34, Mouscron, BelgiumView Hotel Details
Hotel & Aparthotel Alize Mouscron
Hotel & Aparthotel Alize MouscronHotel & Aparthotel Alize MouscronHotel & Aparthotel Alize Mouscron
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Hotel & Aparthotel Alize Mouscron Guest Reviews

4.3/5
Very Good
58 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(58)
Positive reviews(56)
Negative reviews(2)
PeterD6750
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on May 24, 2024
We stayed three nights with our daughter in this superb hotel. The room had a lot of space, was very clean and offered everything we needed. Two TV screens allowed both parents and daughter to watch television while in bed. The breakfast was outstanding, with a lot of choice with regional products and attention to ecology. The bar is nice and offers food and beverages. Above all, the staff was very helpful and polite. The central square of the city, at only 50 meters from the hotel is also beautiful and offers a lot of opportunities for a drink or a meal. We will be back !
Response from Property: Dear Peter, Thank you very much for your glowing review. We are delighted to hear that you and your family had a superb stay at our hotel. It's wonderful to know that your aparthotel provided ample space, was very clean, and met all your needs. We're glad the two TV screens added to your comfort, allowing both parents and your daughter to enjoy their favorite shows. We're particularly pleased that you enjoyed our outstanding breakfast with its wide variety of regional products and our commitment to ecology. Your positive feedback on our bar and the food and beverages we offer is much appreciated. Our staff takes pride in being helpful and polite, and it’s heartening to hear that their efforts contributed to your pleasant stay. We’re also thrilled that you found the central square nearby beautiful and full of opportunities for dining and drinks. Thank you for your kind words and for choosing to stay with us. We look forward to welcoming you and your family back soon. Best regards, Didier DE WEERDT Hotel Owner
Departure19134978762
Stayed in Apr 2024
Family
5.0/5
Outstanding
Posted on Apr 16, 2024
Stayed here as part of a package with Leger battlefield tours for 2 nights. Good location for the lively little town Square. Staff were very friendly rooms were clean and beds comfortable. Scrambled eggs at breakfast were terrible but at least they had cooked breakfast, i was only expecting a continental breakfast.
T2632QPcm
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on Apr 9, 2024
Excellent hotel for Leger Battlefields tour trip.We stayed for three nights and the whole experience was wonderful. Easy check in, lovely clean room,comfortable beds and a great hot and cold buffet breakfast. We even had tea coffee and a kettle supplied in the room. Easy walk in to town to bars and restaurants.
Response from Property: Dear T2632QPcm Thank you very much for your positive review! We're delighted to hear that you had a wonderful stay with us during your Leger Battlefields tour trip. It's a pleasure to know that you enjoyed our easy check-in process, clean and comfortable rooms, as well as our delicious hot and cold buffet breakfast. We always strive to provide quality service and facilities that meet our guests' expectations, and we're thrilled to see that we succeeded in doing so for you. We're also glad that you were able to take advantage of our convenient location, close to town bars and restaurants. We hope to have the pleasure of welcoming you again on your next visit to the area! Best regards Didier DE WEERDT Owner
Guest User
Stayed in Mar 2024
Other
0 review
5.0/5
Outstanding
Posted on Mar 1, 2024
We have just returned from the hotel after a stay of 3 nights with Just Go for a Christmas trip. A lovely warm hotel with very comfortable rooms. A very good breakfast with plenty of choice. There were plenty of excellent places to eat very close to the hotel so a good location. One little ******, the shower in our bathroom had to be run for quite a while for the hot water to come through, maybe some change to the plumbing? Overall an excellent hotel and Christmas break.
Response from Property: Dear pattistones0581 Thank you for sharing your feedback following your recent Christmas trip with Just Go. We're delighted to hear that you had an enjoyable stay at our hotel and that you found it warm and comfortable. It's great to know that you appreciated the variety and quality of our breakfast offerings. We understand the importance of starting the day right with a satisfying meal, and we're pleased to have met your expectations in this regard. We appreciate your positive comments about the hotel's location and the abundance of excellent dining options nearby. Providing a convenient and enjoyable experience for our guests is one of our priorities, and we're glad you found our location suitable. We apologize for the inconvenience you experienced with the hot water in your bathroom. But we were busy with the complete renovation of heat water production, which implicated that you had to wait a little bit longer for the hot water. But meanwhile, works are finished and hot water is arriving really fast ! We are thrilled that, despite this minor inconvenience, you still had an excellent Christmas break at our hotel. We genuinely value your feedback, and it serves as motivation for our team to continue providing outstanding service. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else you'd like to share or discuss, please don't hesitate to contact us. Warm regards, Didier DE WEERDT Owner
Guest User
Stayed in Mar 2024
Other
0 review
5.0/5
Outstanding
Posted on Mar 1, 2024
We know this hôtel for many years now. We are Always very pleased to stay in this place. We warmly recommand this hotel. People IS very kind with customers. Rooms are clean and matress very comfortable. Breakfast is very good. You have a wonderful choice. The hotel is very well located in Mouscron. Do not hésitate to stay there.
Response from Property: DearVenusmiami Thank you so much for your longstanding loyalty and for taking the time to share your positive experiences with our hotel. We are delighted to have been a part of your journeys over the years, and your kind words truly mean a lot to us. It is wonderful to hear that you consistently enjoy your stays with us. Our team takes great pride in providing excellent service, and your mention of our staff's kindness is particularly rewarding. We believe that a warm and welcoming atmosphere is essential for a pleasant stay. We're also pleased to know that you find our rooms clean and the mattresses comfortable. Ensuring a comfortable and relaxing environment for our guests is a top priority for us. Your appreciation of the breakfast options and the variety offered is fantastic to hear. We strive to provide a diverse and delicious selection to cater to different preferences. The fact that you find our hotel well-located in Mouscron is appreciated, as we aim to offer convenience to our guests. Thank you for recommending our hotel warmly. We truly value your continued trust and patronage. We look forward to many more years of welcoming you and ensuring your stays are enjoyable. Safe travels, and we can't wait to welcome you back! Best regards, Didier De Weerdt Owner
Ben
Stayed in Feb 2024
Friends
5.0/5
Outstanding
Posted on Feb 3, 2024
Car park is only 1.9m max and is expensive breakfast is very expensive at 19 euros but other than that great hotel
Guest User
Stayed in Feb 2024
Friends
0 review
5.0/5
Outstanding
Posted on Feb 1, 2024
This hotel is excellent the staff we’re superb the food was very good the room was very clean and comfortable and I would highly recommend this hotel it is one of the best hotels I have stayed in just a note to the staff thank you for a wonderful stay
Guest User
Stayed in Dec 2023
Other
0 review
5.0/5
Outstanding
Posted on Dec 14, 2023
Recently stayed at Hotel Alize for three nights and had a great stay. Rooms are very clean and comfortable, two pillows, one firm and one soft - lovely. Tea tray in room an added bonus. Breakfast delicious, a choice of both hot and cold dishes with a variety of juices, cereals, breads etc. all of a high quality. All staff encountered were professional and polite. Can certainly endorse the 4 star rating awarded by the tour company.
Guest User
Stayed in Oct 2023
Couples
0 review
5.0/5
Outstanding
Posted on Oct 28, 2023
We spent an excellent few days here. The hotel is in a superb town centre location. Rooms were spacious and well appointed. The restaurant was open and stylish with a superb breakfast choice. We didn’t use the bar or restaurant for dinner but they looked inviting. Staff were brilliant (helpful and friendly throughout our stay). We would happily stay here again and commend the hotel to others.
Guest User
Stayed in Oct 2023
Friends
0 review
5.0/5
Outstanding
Posted on Oct 22, 2023
I, along with a party of 40 stayed at this hotel as part of Leger Battlefield Tours. The rooms are excellent and have all amenities required, including safe, shower gel, shampoo, hairdryer etc. Lift to all floors. Check in was extremely simple and hassle free. Staff were amazing and very helpful and spoke English well. The bar stock some lovely Belgian draft including Leffe. The Town have some lovely restaurants within walking distance of the Hotel. Would highly recommend La Cloch. They managed to cater for 22 of us, by walking in with no reservation. Breakfast at the hotel is lovely and have a variety of food available, you wont go hungry. They have a good feature where you can get a ,,€5 bar voucher for every day you don't want your room serviced. There's not much more to say - anyone that writes a negative review about this hotel must be expecting the hilton or ritz - its fabulous.
Guest User
Stayed in Oct 2023
Friends
0 review
5.0/5
Outstanding
Posted on Oct 9, 2023
Used hotel as base for Rugby World Cup in Lille, staying 9 nights. Great hotel with excellent staff, very helpful and professional, always with a smile. Would make an excellent base for battlefield tours. In the centre of Mouscron where there are numerous cafes, bars and restaurants.
Guest User
Stayed in Aug 2023
Other
0 review
5.0/5
Outstanding
Posted on Aug 29, 2023
We used this hotel as an overnight stop on our coach tour to Dresden. What an excellent choice by Leger. A friendly greeting and all our cases taken to our rooms. An excellent, large, comfortable room with all we needed to spend a pleasant night. The breakfast next morning was excellent and set us up for the day. Just a shame we were too tired to explore the town. First class.
Guest User
Stayed in Aug 2023
Other
0 review
3.0/5
Posted on Aug 26, 2023
I stayed here for four nights as part of a Leger Battlefields Tour. The town of Mouscron is one of the most depressing I have ever visited - drab, dismal and almost derilect. The hotel Alize is tucked away up a side street and is comparable to a UK Travelodge. My room was very small and stuffy with a view of a brick wall. It was, however, en suite and had a flat screen TV with some English channels. My stay was B & B and the hotel did put on a very good buffet Breakfast so there was no need to start the day hungry. There is a bar but no restaurant so an evening meal must be found in one of the many small restaurants around the town square which is just around the corner. Whilst not particularly attractive, the hotel is very clean and the staff were polite and helpful. It provides an adequate place to sleep whilst on a coach tour but there must be many betetr places in the locality.
Guest User
Stayed in Jun 2023
Solo travelers
0 review
5.0/5
Outstanding
Posted on Jun 29, 2023
Quiet hotel in a street that adjoins the town square. The square has a de,diction of bars and restaurants and is very popular in the early evening.. I spent 4 nights at this hotel as part of a Leger Battlefields Tour. The staff were all polite and helpful. My room was well appointed and included tea and coffee making facilities (ambient, chilled and sparkling water was available from a dispenser on my landing). I had a good nights sleep each night with no hotel or street noise. The restaurant & bar was used to serve a good continental breakfast on a self service basis. Food was available there in the evening but I did not try any. Each night I did sit in the bar sampling their selection of beers. There is parking available on site in the underground garage but on this visit I didn’t use it so can’t comment on it. I would highly recommended this hotel as a great base for touring this region of Belgium and France.
Response from Property: Dear NicholasD792, Very nice review, thank you Hope to see you once upon a time ! Best regards, Didier DE WEERDT Owner
Guest User
Stayed in Jun 2023
Other
0 review
4.0/5
Very Good
Posted on Jun 11, 2023
The hotel is close to the town square, but not so close that you are bothered by noise at night. Our room was very clean and comfortable as was the hotel in general, well equipped with tea coffee facilities and a small refrigerator, a good sized tv with some English channels. The hotel doesnt have a restaurant as such though there are snacks available at the bar, not a problem as there are many restaurants within easy walking distance of the hotel. We used La Paix just around the corner from the hotel, not an extensive menu but very good food at a reasonable price. Breakfast at the hotel is very good, we stuck to the traditional continental bread, meat and cheeses etc but there was some limited hot choices available as well. The staff are pleasant and helpful so overall this hotel is very good and I wouldn't hesitate to stay here again in the future.
Response from Property: Dear s34107 Thank you for your nice review, this is a great way to start the week ! Best regards, Didier DE WEERDT Owner