Wallaby Hotel

Food was very average, over priced for what you got ; and a long wait . Obviously the Hotel was understaffed in the kitchen and wait staff run off their feet . The live music act was great downstairs ( Wendy Mathews) ; predictably the drink prices were expensive & service again average . Cramped area with minimal seating, garbage bins placed around the venue for your plastic cups . One gets the feeling the place is tired & rundown ; time for a major revamp.? I’m not rushing back . Perhaps I’m spoilt from well run city venues. You be your own Judge.

Short and not so sweet, beer overpriced and served in warm glasses, both starters were dreadful courgette fritters came to the table black and greasy, jalapino poppers were bearly cooked with cheese running out on the plate, both sent back with not a mention from the wait staff. My main was excellent pork dish my wife's was horrible her lamb kofters were barely warm smothered in unspiced dressing. Couldn't get out fast enough however the most disappointing thing was i rang twice to speak to someone about my disappointment and im still waiting for my call back.

We have been here quite a few times for dinner and their trivia, which is great fun. Sometimes the food is absolutely amazing, but it really depends on the night. It’s absolutely hit and miss. Quite a few times they have lost our booking, one time they booked us, then I received a mysterious text saying it was cancelled due to origin footy, I called to confirm the text was actually from them, they knew nothing about it and confirmed the trivia event was actually still on. When we turned up it wasn’t on. Recently we have had a few negative experiences, one night it was absolute chaos and they were clearly understaffed, meals were all wrong, not very good, heaps of attitude from staff and one member of our party never received their food at all, even though being reassured it was coming a couple of times by the cranky and overworked waitress. (Not her fault) We went the week after and it was all good again, except they didn’t have our booking- the bookings are done in Melbourne and the communication with the actual hotel is not great. They squeezed us in to a couple of little round tables. Ok cool. Then we went again last week, confirmed our booking twice as we had visitors coming from interstate who wanted to experience the trivia we loved- we all ordered our meals and the food was nice this time… but no trivia. When it was due to start we checked whether it was still on and we’re informed it was just “running late”. It never eventuated as nobody showed to run the trivia, the place had no idea it wasn’t running and the trivia company didn’t let anyone know apparently… So, this place CAN be good, but there seems to be no communication about what’s happening and the booking system is an absolute mess. I think we will go elsewhere and try to find a better spot where it’s not such a hassle to book, food is consistently good and trivia actually runs.

I have to say, I have stayed at this place before and this was my 4th time. 1st time i was a bit duvious as some things not overly clean, had a continually leaking tap but they moved me which I appreciated and other room was great. Been back twice since and even had someone with me on those times and room was clean and money spent was well worth it. Cost met the standard I could say. In fact very happy with my stay. 4th time not great......(April 2023) took me 20 mins overall standing at the bar to check in, got to the room to find unclean floors, back door wide open to anyone walking in, couch cushions not even in the right way and sticking out plus dirty and I mean dirty dishes out on the sink. Went out for dinner at local restaurant which was amazing, returned with my bottle of wine to clean my own glass, sit down to watch the football and guess what! Reception is aboslute garbage. Stayed in room 4, light globes out, vaccum happening outside (guessing the cleaners) at 8pm at night, so could not watch footy or go to bed. Just plain annoyed. This place has been my go to but may rethink for my stays in this area.

Do not recommend the hotel, leaking tap,door that wouldn’t close without banging it then needed a few goes and then there was noise, started at 1am . Tv too loud next door. Definitely not recommended

All round excellent place to stay and will stay there again on future trips to the Gold Coast

The major drawback was the lack of security around the car park where my car was scratched. But the worst effect of that was for a long time people were screaming and fighting in the car park which was right by the accomodation units and there appeared to be no attempt to stop them or move them on.

This is my second stay at this hotel and will stay there again on next trip to the Gold Coast

Such quality fresh food, kids loved it to a pre concert meal. Staff were amazing thank you to Tianna & Luke unreal service with incredible food. The food quality for a pub on the GC is exceptional credit to the whole team at the Wallaby.