Guest User
July 23, 2024
1. *room cleanliness issues: "the room was dirty, with dust on the furniture and stains on the sheets. Housekeeping clearly doesn't do a thorough job" 2. *poor customer service: "the staff was incredibly rude and unhelpful. Any request we made seemed like a huge inconvenience to them" 3. *noisy environment: "the walls are paper-thin, and we could hear everything from the neighboring rooms and the hallway. Impossible to get a good night's sleep" 4. *misleading photos: "the hotel looks nothing like the pictures. Our room was outdated and much smaller than advertised" 5*unpleasant odors: "there was a terrible smell in the room, like mildew or mold. It was unbearable and made our stay very uncomfortable" 7. *inadequate facilities: "the air conditioning didn't work, and the shower had very low water pressure. Overall, the room was not up to standard"