Residence Inn Munich Central Reviews

The hotel is newly renovated, but the decoration smell is very strong. When I woke up in the morning, the formaldehyde smell made me uncomfortable. When staying in the hotel for more than three nights, the room will only be cleaned once, and only towels will be changed every day. The hotel service is unsatisfactory. They only smile and apologize to you without any real help. When I woke up, I had allergic rashes on my hands and back. I asked someone to change the quilt, but the front desk staff replied: "Ah, it's really strange. This has never happened before." I don't know what to say. . . For a newly opened hotel, it is not normal for this to happen, and no hotel dares to say that its beds can be made so that no guests have ever reported allergies. The hotel said it would cost an extra 50 euros to change the bed sheets and duvet covers. I said you should go and solve the problem. Finally, after thinking for a long time, the solution was to change the bed sheets for me😅😅😅😅If a customer has allergies in your hotel, just asking for a change of bed sheets is already basic. Even though I asked, I didn't ask for a room change or upgrade. That's it, I still made things difficult in every possible way. At 8:30 in the morning, frying bacon in the hotel kitchen activated the fire alarm. It was so cold that everyone stood outside the hotel and felt the cold wind for more than ten minutes without even having time to put on their clothes. During the whole process, no management staff came out to apologize or compensate. There was only one front desk staff standing there to apologize. . It's okay that I didn't encounter any problems when I stayed in this hotel. But when I did, it was really unpleasant and affected my travel mood. Please be cautious when checking in. I still read the recommendation from Xiaohongshu. Spend 1,000 a night and get an extra fire alarm training