PAMELA
March 18, 2024
All of the staff were very nice and accommodating. The front desk people were friendly and always gave me water when asked, and cheerfully gave me more makeup removing wipes for my remaining days. I think I rang their bell 3-4 separate times during our 3 day stay, and they prompltly came to help each time. The breakfast staff were polite and breakfast was stocked with several choices. The room was clean. Mattresses were okay. Not the best, not the worst. We stayed 3 nights. Housekeeping knocked at approximately 8:30 am the first two mornings(which was way too early for us). I had asked if they would come back in an hour, but no one ever came back. I was hoping to get some fresh towels for our 3rd morning there. Although I was a bit annoyed, I went ahead and took matters into my own hands. When I approached housekeeping in the hallway, with my armful of towels, they were polite and exchanged them for some fresh ones with a smile. The shower was nice and warm with good water pressure. We sadly missed the fresh cookies every night, because we came back after they had been eaten. We didn't use the pool, spa, or fitness room. I would be happy to stay there again.