Excellent service! Beautiful Hotel in a very good location on the sea shore, sea is just in front of the Hotel. Hotel is designed in traditional Omani way and very authentic. Breakfast was excellent, the staff was very friendly and paying attention to each and every guest. Special thanks to chef Khadija, restaurant manager Ahmed, and of course Emad. These guys are making it special. Housekeeping and Engineering are doing an Amazing job. Reception Team are extremely helpful and special thanks to Sherifa and the other Omani guy who helped us with room upgrade. Sorry we didn’t get his name. Pool was amazing and special thanks to Ram!!! Another big thank you to Arabic Lady at spa, she was very nice to us. Sorry, we didn’t get her name. Spa was very nice, there is steam room, jacuzzi and sauna there and it all worked perfectly! Once again big thanks to all Grand Hyatt Muscat Team, you guys are doing a fantastic job!!!!