Fraser Suites Muscat

Overall, Fraser Suites Muscat met our expectations. We stayed here twice, including three nights at the start of our Oman trip before Ramadan and two nights at the end during Ramadan. As we arrived late at night and departed for an early flight, a 24-hour front desk was essential. Check-in and check-out were smooth both times. Parking is plentiful, with spacious options both in front of the hotel and in the basement, which is at street level. On both occasions, we were assigned One Bedroom Deluxe Suites with a beautiful view of the Mohammed Al Ameen Mosque across the main road. The rooms are spacious and feature a functional kitchen with a full fridge with freezer. However, we were disappointed that our request to stay in the same room for our second visit was not honoured. The check-in staff later explained they cannot reserve specific room numbers. We wish this had been clarified when we first made the request. This is one part of the service that I found lacking. The blackout curtains are excellent, effectively blocking out both the sunlight and the heat for mornings we wanted to sleep in. The suite also provides a box of laundry powder for the washing machine, which was very handy during our first stay. Muscat’s dry climate meant our clothes air-dried quickly overnight in the service yard. There are a good number of electric sockets, including some international ones, throughout the suite. While the rooms are generally clean, housekeeping was occasionally inconsistent with changing towels. Additionally, the shower area tends to flood due to the floor design, which was a common issue we encountered in other Omani hotels in this price range. The water pressure is adequate, but note that you must turn on the water heater in the room for at least an hour to ensure a consistently warm shower. This should be mentioned during check-in. Both stays were very quiet with no noise issues. Bottled water was given generously and topped up promptly upon request without limits. Our only minor struggle was the air conditioning. We could not quite figure out the wall controls, the system seemed only to cool rather than heat. With Muscat temperatures ranging from 18 to 28°C, the room felt a bit too cold at night, so we opted to switch the unit off entirely.

Overall, our stay at Treasure Hotel Oman was pleasant and the staff were generally helpful. The rooms were comfortable and we had a nice experience with the family. However, there were a few issues that were quite disappointing. The room locker/safe kept showing errors repeatedly even when the correct password was entered. We had to call maintenance multiple times during our stay, which became frustrating and inconvenient. Another major concern was the parking entrance design. The barricade area is extremely narrow, and while entering, my car touched the barricade and it got bent. The hotel charged us 60 OMR for the damage. While I understand being responsible for accidents, I genuinely feel the parking entrance design itself is too tight and increases the chances of such incidents happening to guests. I hope the management improves these issues, especially the locker reliability and parking access, to make future guests’ experiences smoother.

Centrally located apartment with a beutiful view of the masjid opposite, shame couldn't walk ot there.staff was very nice thank you

Very big rooms with kitchen and washing machine. Decor is very basic and old; overall hotel is basic and definitely not 5 stars. Toiletres low quality, so is the tea in-room. Breakfast with avg quality and very poor choice for vegans. Staff are very polite and accommodating. Bathrobes on demand. Parking is free. Location is close to highway exit which is convenient if you have a car.

Great stay, very clean, excellent facilities, welcoming staff

Very nice place to stay in, located in the center of Muscat and 20 minutes by car from the airport. We stayed in an executive suite, which is more than 70m2, with terrace. It was great. You have also a swimming pool on the last floor where you can swim and enjoy the view of Muscat

The hotel is amazing, friendly staff, good location and value for money