Pearl Continental Hotel, Muzaffarabad

The hotel and my room were beautiful The reception staff were outstanding

We have been co.ing to this hotel since 2018, the hospitality is lovely and the reason we come here, the staff has smiles on faces and they go beyond to serve guests snd that's the reason we like to come here in comparison to other hotels BUT THIS HOTEL LACKS SWIMMING POOL. we had been writing in comments but nothing has happened, for a hefty amount we should get pool facility our kids like to swim and in all big hotels the facility us there so it's high time that Tey start a pool. Otherwise the hotel is great all because if hospitality, we would like to appreciate ARSHAD manger for his services at Marcopolo We need pool.

Rip Off Wifi doesnt work in room No kettle in room despite hefty room rate. The management is billing for the hotel in US Dollars. They have more than doubled their prices and halved their services. Feels like the new management are working undercover for a rival hotel chain and trying to destroy this brand. There are so many international brands offering much better quality services at much better prices. I am sad to see the end of this great classic chain which i have visted since my student days. But my recent experience at Rawalpindi and Muzaffarabad confirm poor management at PC.

Beautiful picturesque location and great view from early morning till night 😇❤️🏔️ 🌲 ☁️. Well! Walking through clouds in the morning just in your backyard, 🤩 what els you expect with your loved ones 🙈. So little things made this trip unforgettable 💭👓 😍. If you’re visiting first time to PC Muzaffarabad so trust me you won’t expect this… simply wow factor from location of the PC Muzaffarabad to architecture and every bit of it 👍❤️. I’ve been planing and thinking from last few years to pay visit to beautiful mountain in KPK or Kashmir. So we did book PC as friend recommendation. Because we wanted to spend few-days in peaceful beautiful location. And we did it RIGHT 💯% . Great job PC even though we’ve booked standard room and it was spacious and nice interior.”booking through PC-APP will save your money”. Buffet was include and u can’t get better than this in breakfast. All the verity of food & drinks they offer with great service. Waiters were always there for you 🤜👍. Quality of the food, service, hotel front desk staff, all up to the mark 👍. Although maintaining this kind of location with all the luxury that’s not the easy job. Although there is always room for improvement 🙏.We tried few places in the city and were disappointed due to low standard and exp food so we stick with PC. 🍤 We would definitely go back and highly recommend to anyone who like to pay visit. 😇🤜👍🔜

Excellent location and property

It was superb overall though due to covid-19 everything was closed.

Only the view was best otherwise their service and food was pathetic