Xplore by Active Life
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Myoko
Xplore by Active Life
Renovated in 2023
1101-155 Tarumoto, Myoko City, Niigata Prefecture 389-2261, Japan
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With a stay at Xplore by Active Life in Myoko (Madarao Mountain Resort), you'll be steps from Madarao Kogen Ski Resort and a 3-minute drive from Tangram Ski Circus. This hotel is 7.6 mi (12.3 km) from Joyama Park and 8.1 mi (13 km) from Myoko Kogen.Show More
We Price Match
3.4/5Cleanliness: 3.4
All 6 Reviews
Amenities
Hot SpringFreeSkiingLuggage StorageFreeBarRestaurantCaféStation Pick-Up ServiceChildren's PlaygroundWi-Fi in Public AreasFree
All Amenities
Surroundings
Train: Iiyama Station
(11.1 km)
Train: JR Kita-Iiyama station
(12.1 km)
Landmarks: Madarao Mountain Resort
(190m)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
1
Japanese Ensuite Room With Bathroom
1 Double bed and 1 Sofa bed
Has window
Non-smoking
Private bathroom
Private toilet
Shampoo
Wardrobe
Check Availability
2
Western Twin Room
1 Single bed
May not have a window
Non-smoking
Private bathroom
TV
Private toilet
Shampoo
Check Availability
2
Western Queen Room
1 Double bed
Has window
Non-smoking
Private bathroom
TV
Private toilet
Shampoo
Check Availability
1
Japanese Suite Double Room
1 Queen bed and 2 Sofa bed or 1 Queen bed
Has window
Non-smoking
Private bathroom
Private toilet
Shampoo
Wardrobe
Check Availability
1
Family 2-bed Room
2 Queen bed and 2 Sofa bed
25m² | Floor: 2
Has window
Non-smoking
Private bathroom
Private toilet
Shampoo
Wardrobe
Check Availability
Hide Room Types
Guest Reviews
3.4/5
6 reviews
Verified Reviews- Cleanliness3.4
- Amenities3.3
- Location3.4
- Service3.4
Average for similar properties in Myoko
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. CAD 1.68). Trip Coins can be used to save instantly on room rates.
syphon
January 28, 2024
The hotel is very close to the ski resort, which is convenient for skiing. The room size is also good, but the small bed in the triple room is a bit too small, and there is only one set of radiators in the room, which is not warm overall. In addition, the elevator is out of service, and climbing to the third floor is a bit tiring
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Guest User
January 24, 2024
Our group of 8 had booked Hakken by Active Life but were transferred to Xplore. We had heard and read some negative reviews, but we found the staff to be very friendly and extremely helpful. The rooms were spacious and clean with comfortable beds and wonderful plush towels. The hotel was perfectly heated, and we never had a problem with hot water. Breakfast was simple but adequate. The location and views are fantastic and a short walk to the ski lifts. The negatives: Photos are misleading, not as new as depicted therefore a little pricey for what was advertised. Not all rooms have a functional wardrobe. Rooms need some hanging hooks and a PowerPoint in or at least just outside the bathroom. The t.v. and room safe didn't work. Hotel lift was not operational, but staff were great in helping with our luggage. Overall, we enjoyed our stay and were there for the snow activities. A few tweaks and additions and this hotel can go from being a good hotel to a great one.
Jono K
January 5, 2024
Worst place I have ever stayed. Avoid this place at all costs. Nothing works and as far as I can tell they have just splashed paint on some walls. Lift does not work, safe in room does not work. Buffet breakfast was like a school camp, ski hire is not here but actually down the road, spa/onsen no go, internet is on and off. The pictures do not show what it actually is like. It has the feeling of being an abandoned hotel that is attempting to reopen, Reno’s happening throughout the hotel. There is clear ice all over their stairs between 4-6inc deep and no one maintaining access. Great way to hurt a guest when accessing the dry room. Faulty towers at its best. The only up side is the Thai receptionist who has done everything in Her power to help. As for the Australian staff zero help just like Australia, pay up and don’t complain!
Liv D
January 5, 2024
+ Close to the lift, western bed, private bathroom, warm breakfast, clean sheets, fluffy pillows. Front desk staff and owner was very helpful for any troubles. Ski drying room conveniently located at the 2f with its own entrance/exit. - Some parts of the hotel was still in renovation. Some staff not super helpful. It would help to have some instructions / signs on what to do during breakfast, e.g. ask the staff for eggs and bacon. Wifi pretty spotty. Tatami smell lingered in the room. Pretty pricey for the state of the hotel.
Jeremiah A
January 5, 2024
Had a good experience in the hotel -- we snowboarded during our stay and the room was large enough to unpack our gear and get out quick! The drying area was near the exit, so we didn't have to go through unnecessary flights of stairs. The room isn't the most well-maintained room, but I usually get allergic to tatami mat dust and I didn't get a single allergic reaction during my stay. Slept like a log. Also the front desk was amazing -- Nim, thank you! The owner also personally escorted our car to safety as we stupidly used a non-4wd to a ski resort. Thanks Regan. The hotel isn't perfect -- it needs a bit more polish, but a few tweaks like improving the wifi signal and hiring more service-oriented personnel would improve the hotel by leaps and bounds.
Guest User
January 3, 2024
Lift does not work. Public bath does not work. TV does not work. WIFI does not work. Unsafe basement that is dark and dingy. No chairs in room. No phone in room to access the reception. No drinking water provided nor water coolers. There is a safe box in the room that reads "Please do not use the safe". Walls and ceiling are peeling and poor condition. No water supply on 2 January (cannot flush toilet). Aside from Preaw and Nim who tried their best to address the many failures of the hotel, the other staff are lazy, disinterested, not helpful and with "just can't be bothered attitude". Do note the dinner buffet at 4500 Yen is the same price as the more superior hotel (with better buffet spread) upstream at 50m away. Please be careful to check the price to avoid getting ripped off.
Services & Amenities
Most Popular Amenities
Hot Spring
Free
Skiing
Off-site
Luggage Storage
Free
Bar
Restaurant
Café
Station Pick-Up Service
Children's Playground
Wi-Fi in Public Areas
Free
Hot Spring
Bar
Restaurant
Café
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Transportation
Station Pick-Up Service
Front Desk Services
Tour/Ticket Service
Luggage Storage
Free
Express Check-In and Check-Out
Front Desk with Limited Hours
Languages Spoken
English
Chinese
French
Spanish
Thai
Food & Drink
Café
Bar
Health & Wellness
Skiing Gear Storage
Hot Spring
Free
Skiing
Off-site
Ski Equipment Rental
Public Bath
Activities
Game Room
Public Areas
Elevator
No Smoking in Public Areas
Non-Smoking Floor
Vending Machine
Non-Smoking in All Rooms
Cleaning Services
Laundry Service (On-Site)
Clothes Dryer
Facilities for Children
Children's Playground
Safety & Security
Fire Extinguisher
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: 07:00–10:00
Front desk hours: [Mon-Sun]07:00–18:00
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 6 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is JPY 100 (approx. CAD 0.94) per night.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2017
- Renovated: 2023
- Number of Rooms: 50
With a stay at Xplore by Active Life in Myoko (Madarao Mountain Resort), you'll be steps from Madarao Kogen Ski Resort and a 3-minute drive from Tangram Ski Circus. This hotel is 7.6 mi (12.3 km) from Joyama Park and 8.1 mi (13 km) from Myoko Kogen.
Make use of convenient amenities such as complimentary wireless internet access, ski storage, and a television in a common area.
At Xplore by Active Life, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include multilingual staff, luggage storage, and laundry facilities.
Stay in one of 61 guestrooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include electric kettles, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, ski storage, and a television in a common area.
At Xplore by Active Life, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include multilingual staff, luggage storage, and laundry facilities.
Stay in one of 61 guestrooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include electric kettles, and housekeeping is provided on request.