Guest User
November 19, 2021
Being a new customer for *********, I have experienced a Pathetic service from the customer support and also from the hotel ***agement. From the day we checked into the hotel there was no proper service, no hygiene maintained, No hot water, no toiletries like soap, towels etc., on the 2nd day no water for full night, no one at the front desk to attend our calls or concerns. Even after informing them about the No water in the night before we got into bed no resolution was done for water problem. I am really cursing myself for booking this hotel. I urge to people and customer not go with ********** for any of your travel bookings and especially don’t choose to get into The Olive Star hotel for your stay. Thanks