Naha Tokyu Rei Hotel Reviews

Response from Property: Thank you for staying at our hotel and sharing such a detailed experience. We are delighted to know that you were satisfied with the overall environment of the hotel, the convenient access to Asahibashi Station via the connecting corridor, and the welcome drinks and beverages served in the afternoon. We are also pleased that your room with the balcony and the view helped you relax. We also appreciate your recognition of the convenient location near Naha Bus Terminal, subway station, and other surrounding amenities. It is our pleasure to provide convenience for travelers who need to use public transportation. We look forward to serving you again in the future and wish you a pleasant journey.

Response from Property: Thank you very much for staying at our hotel. We are grateful that you used your Ctrip points to visit us. We are very pleased that you were satisfied with our convenient access from Asahibashi Station, as well as the cleanliness and comfort of our rooms. We are also honored to hear that you enjoyed the complimentary drinks and alcoholic beverages we offer from the afternoon through the evening. Your kind words are the greatest encouragement for our staff. We will continue to strive to improve our service so that you can enjoy a comfortable stay. We hope you will use our hotel again when you visit Okinawa. We look forward to welcoming you again.

Response from Property: Thank you for staying at our hotel and sharing such a detailed experience. We are delighted to know that you were satisfied with the transportation from the airport to the hotel, the self-service connections, and the convenient location. We also appreciate your positive feedback on the service and English communication skills of our front desk staff, and we are pleased that you enjoyed the happy hour service this afternoon. We are gratified by your positive feedback on the comfort and cleanliness of the rooms, the hot breakfast, and the on-site facilities such as the laundry room and vending machines. It is our honor to provide such a convenient accommodation for your trip. We look forward to serving you again in the future.

Response from Property: Thank you very much for choosing our hotel for your stays in Naha. We are delighted to hear that you appreciated our convenient location directly connected to the monorail station and the fact that you can easily access our hotel even on rainy days. We are also pleased to hear that you were satisfied with our breakfast and our time-based drink service, which is a great encouragement to all of our staff. We are truly grateful for your kind words that you enjoyed your stay in your room. We will continue to strive to be a hotel that you can choose with confidence. We look forward to welcoming you back again.

Response from Property: Thank you for staying at our hotel and sharing such a detailed experience. We are delighted to know that you were satisfied with the cleanliness, size, and family-friendly comfort of your room. We also appreciate your positive feedback on the breakfast, complimentary afternoon drinks, and the Chinese-speaking staff at the front desk. It was our pleasure to provide you with smooth communication and assistance on your first day, making your trip more comfortable. Furthermore, we were pleased to acknowledge the convenience of our location near Naha Bus Terminal and the surrounding convenience stores and restaurants. Thank you for your positive feedback on the value for money; we look forward to welcoming you back again.

Response from Property: Thank you very much for choosing our hotel and for sharing your kind words. We are honored that you were satisfied with so many aspects of our experience, including our location, service, transportation access, and breakfast. We were also pleased to read that you made use of the connecting passage to Asahibashi Station, and that you enjoyed the smoking area on the 4th floor, our afternoon wine service, and our all-day tea service. Your compliments about the cleanliness, size, and comfort of the rooms are a great encouragement to our staff. We will continue to strive to provide you with an even better stay in the future. We look forward to welcoming you back again.

Response from Property: Thank you very much for choosing our hotel. We are delighted to hear that you were satisfied with the size and amenities of your room. We also appreciate your positive feedback on the happy hour in the lobby, the various complimentary amenities, and the convenience of the surrounding area. Our staff is very encouraged to hear that you had a comfortable stay. We look forward to welcoming you back again.

Response from Property: Thank you for your thoughtful review; it's truly an honor. We are delighted to know that you were able to easily find us after exiting the station, and the signage served its purpose. Providing passengers with clear and convenient routes is always one of the details we value. Your comparison of our environment to an office building is very insightful. We hope that a clean and orderly space will make every passenger feel comfortable and at ease. The provision of complimentary water fountains is also a small gesture we wanted to make for our passengers, and we are glad it brought you convenience. Receiving your positive feedback on our service is a great encouragement to our team, and we will continue to strive to provide warm and thoughtful service to every passenger. We look forward to welcoming you again.

Response from Property: Thank you sincerely for choosing our hotel and for your serious feedback. We are deeply sorry that your stay was not comfortable. We feel guilty for the inconvenience caused by the room size, mattress firmness, soundproofing, and air conditioning noise. Failing to meet your expectations is indeed due to shortcomings in facility maintenance and room management. Among the many complaints, thank you for your positive feedback on the breakfast pudding and fish dishes. Your opinions are extremely important to us, and we have forwarded the issues to the relevant departments for immediate review of the air conditioning equipment and food variety. We deeply regret and feel remorseful that you decided not to stay at our hotel again. We will learn from this experience and strive to improve all shortcomings. Once again, we extend our sincerest apologies.

Response from Property: Thank you very much for staying at our hotel. We would like to thank you again for providing detailed information about access from Yui Rail Asahibashi Station and the convenience of the surrounding area. As you mentioned, our hotel is adjacent to the bus terminal and a convenience store, and many guests use it as a base for sightseeing and business. Although the size of the guest rooms is limited, we have placed emphasis on cleanliness and functionality, and have arranged them to ensure that our guests can have a comfortable stay. We will continue to take advantage of our high level of convenience and strive to provide even more comfortable hospitality. All of our staff look forward to welcoming you again.

Response from Property: 感謝您入住本館並分享您的評價。很高興得知您的旅行體驗如此愉快且充滿價值。我們由衷希望能為您的美好旅程留下難忘的回憶。期待未來再次為您服務。

Response from Property: Thank you for your detailed review. We are delighted that you were satisfied with the convenience of the hotel's surroundings and hope that these facilities made your trip comfortable and convenient. We look forward to your next visit.

Response from Property: Thank you for your wonderful feedback. We are delighted to know you found our hotel convenient and comfortable, and that our facilities met your expectations. We truly appreciate your recommendation and look forward to welcoming you again.