The Zehneria By Sarovar Portico India Guest Reviews
4.1/5
Very Good
52 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.2
Cleanliness4.1
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All reviews(52)
Positive reviews(45)
Reviews with photos/video(8)
Negative reviews(2)
Anthony
Cozy Single Room
Stayed in Apr 2024
Solo travelers
4 review
1.7/5
Posted on May 2, 2024
Had a good stay except for the person at the desk gave another guest my room key card while I was in the room sleeping but otherwise I had a good stay
Malahu
Single Single Club<1>
Stayed in Sep 2023
Solo travelers
23 review
3.7/5
Posted on Nov 7, 2023
Was a good option without being the most pricy. good location, walking distance to the main shopping malls, some bars. Breakfast was good too. Basic hotel but have a bit like a house feeling.
Ahmed
Club Double Bed Room
Stayed in Feb 2024
Business travelers
4 review
4.7/5
Amazing
Posted on Mar 10, 2024
The stay was enjoyable as always
Guest User
Club Double Bed Room
Stayed in Feb 2024
Business travelers
10 review
4.7/5
Amazing
Posted on Feb 26, 2024
I have been in Africa for almost a month and haven’t exercised much. I just found out that there is a gym in the hotel today, even though I had a sore back and worked hard for half an hour. I still feel the need to tell everyone. The climate in Kenya is really good, neither hot nor cold. After exercising, it is really enjoyable to sit on the sofa in the yard and drink a bottle of water. The African-style metal decoration on the wall is also very attractive. By the way, the general manager David is a local and greets me at breakfast basically every morning, which feels very good.
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Fennudelaoshu
Cozy Single Room
Stayed in Jun 2023
Business travelers
3 review
4.0/5
Very Good
Posted on Jun 24, 2023
The hotel service is very good, it is a very old hotel. There is a swimming pool and a gym. The environment is very good.
The facilities in the hotel are a bit old, the bathrooms and showers are average, and there are mosquitoes at night
Generally good accommodation.
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tongyewuji
Cozy Single Room
Stayed in Nov 2023
Business travelers
24 review
1.7/5
Posted on Nov 19, 2023
No, there is no hot water in the bathroom and the air conditioner cannot adjust the temperature.
There is nothing to eat for breakfast, only three or four. too poor
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Mugob C
Stayed in Nov 2024
Solo travelers
5.0/5
Outstanding
Posted on Nov 28, 2024
I had a warth and friendly reception, the environment is very clean and I will surely come again next time with my family. My Kenyan people i love you all and see you same place Zehneria hotel some time to come. Zehneria hotel is top class located beside a grand mall sarit center and west gate.
Response from Property: Dear Guest, Thank you for sparing your valuable time to rate our hotel on Tripadvisor. The positive feedback has been shared with the entire team and this has become a great source of motivation. We look forward to hosting you again soon. Kind Regards David Mwaniki
Sightseer47612745382
Stayed in Nov 2024
Business travelers
5.0/5
Outstanding
Posted on Nov 4, 2024
My team and I spent a week at Zehneria for a work retreat, and we had an absolutely great experience. All the staff were very hospitable, friendly and ready to assist with making our stay easier. David (the General Manager) was really helpful in everything and would always ask if we were being taken care of well. We used the conference facilities and were always provided with what we needed to have our team sessions. I was refreshingly surprised by the hotel rooms. They were large, very neat, in tip top condition and overall had all that we needed. I spent some time sitting by the pool to work, and it was calming and quite productive. (picture added) I'd recommend The Zehneria to anyone thinking of a cool and relaxing hotel right in the heart of Westlands Nairobi.
Response from Property: Dear Valued Guest, Thank you for sparing your valuable time to rate our hotel on Tripadvisor. The entire team is very delighted to have hosted you at our hotel. The positive feedback has become a great source of motivation. We look forward to hosting you again soon. Kind Regards David Mwaniki
Mercy K
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Aug 29, 2024
What a Perfect Spot for Accomodation, Restaurant and even a fitness and Spa center at the Hotel. Top notch Customer service from the General Manager David and the receptionist team! The Ambiance is over the roof; Calmness and the Scenic spaces around. Will be back Again for more visits! We loved it here!!!
Response from Property: Dear Valued Guest, Thank you for sparing your time to rate our hotel on TripAdvisor. The very kind words have been shared with the entire team and this has become a great source of motivation. We shall be delighted to host you again in the near future. Kind Regards David Mwaniki
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 18, 2024
The hotel is situated in a secure and serene place. It is sorrounded by a number of shopping malls including Sarit center. The rooms are clean, comfortable, elegant yet affordable. The hotel also boasts of a number of recreational facilities including a swimming pool and the gym. The meals are upto standard and the staff quite hospitable. I'll recommend Zehneria to anyone who is planning a trip to Nairobi just to experience.
susan m
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 18, 2024
wow!! Amazing. We loved our stay here, the hospitality was top-notch. The reception is amazing. The variety of fresh sweet foods during breakfasts, lunch and dinner made our stay sweet. We loved the pool and the gym, kept us fit. Quick services from the team and lovely rooms was effective and efficient. Lovely!
Response from Property: Dear Guest, Thank you for sparing your valuable time to rate our hotel on Trip Advisor. The positive feedback has been shared with the whole team which has become a great source of motivation. We look forward to hosting you again in the near future. Kind Regards David Mwaniki
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 16, 2024
Pleasant stay, front desk staff Tom/ Nina very helpful, friendly and Pleasant. Rooms always clean. Overall good facilities. Close to main shopping centers. Easily accessible to airport etc. The hotel is close to national museum. I promise to come back.
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 15, 2024
The hotel is very close to my exam center. The staff was so accommodating,the room so neat and perfect. There meals was so wonderful. Swimming and gym center is so cool and wonderful. Everything about the hotel is so perfect. The security is tight and good.
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 14, 2024
This is my second time in the hotel and the service is excellent. The check in process is very efficient and fast. Thanks to Nina and Tom for great service and warm welcome. The rooms are spacious and clean and our room attendant Suzzy is very active in her work. The breakfast is very delicious and with many varieties. Melody, Sanday and Peter are very supportive. The location of the hotel is very close to malls like Sarit and Westgate within walking distance. The GM David is a welcoming person with great passion for guests. I will come back again from Kampala Uganda.
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 13, 2024
The hotel is fantastic. It is convenient, well-priced and really good customer service. Eliud was the main gentleman who mainly served us at the main desk and he was fantastic. We stayed 3 times between the 29th November and the 9th December. They dealt with all of our questions and helped us with a challenging *********** situation. All of the hotel staff, additionally, have been fantastic, friendly and really nice.