Nairobi Safari Club by Swiss-Belhotel Guest Reviews
4.2/5
Very Good
62 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(62)
Positive reviews(47)
Reviews with photos/video(6)
Guest User
Balcony Suite
Stayed in Sep 2024
Business travelers
29 review
5.0/5
Outstanding
Posted on Oct 24, 2024
It is a very suitable hotel with a balcony to enjoy the scenery of Nairobi. The breakfast is very rich and the front desk staff can help a lot, such as taking a taxi and where to go.
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Response from Property: Hello,Thank you so much for your kind feedback! We’re thrilled to hear that you enjoyed the balcony views of Nairobi, our extensive breakfast options, and the helpful service provided by our front desk team. It’s wonderful to know we could assist you with transportation and sightseeing suggestions. We look forward to welcoming you back for another enjoyable stay!Warm regards,Latifa Kadzo
Biaoshanmurongyanzhao
Studio Suite
Stayed in Aug 2024
Solo travelers
30 review
5.0/5
Outstanding
Posted on Aug 15, 2024
Good location, convenient to the University of Nairobi, good service attitude, clean and tidy, enthusiastic work attitude, responsive, strict security, and a sense of security.
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Response from Property: Thanks for your feedback! We're glad to hear that you were satisfied with the hotel's location, service and safety measures. We are always committed to providing our guests with clean, attentive service and ensuring your safety. Hope to have the opportunity to serve you again in the future, welcome to visit again! Best regards Latifa Kadzo
Guest User
Balcony Suite
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The room is very big and comfortable! I highly recommend it. If you are on a business trip here next time, this hotel is my first choice! It is very important to stay comfortably when going to such a far place. I recommend it!
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Response from Property: Thank you for your kind review! 😊 We’re glad you found our room big and comfortable, and your recommendation of the hotel means a lot to us! We look forward to choosing our hotel again on your next business trip to provide you with a more comfortable stay. Thank you again for your support and you are welcome to come back anytime! Best wishes! Latifa Kadzo
Honghuzhanghan
Panorama Suite
Stayed in Oct 2024
Travel with friends
16 review
5.0/5
Outstanding
Posted on Nov 9, 2024
The most comfortable hotel in Kenya
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Response from Property: Dear Honghuzhanghan,Thank you for your kind words! We’re delighted to hear that you found our hotel comfortable and that you enjoyed your stay with us. It’s always a pleasure to provide our guests with a relaxing experience. We look forward to welcoming you back for another comfortable stay in Nairobi!Warm regards,Latifa Kadzo
Hahahahahaha030903
Studio Suite
Stayed in Jul 2024
Solo travelers
76 review
5.0/5
Outstanding
Posted on Jul 18, 2024
It's OK. It's clean.
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Response from Property: Thank you for your feedback! We're glad to hear that you found the place clean. If you have any other suggestions or comments, please feel free to let us know. We strive to improve and look forward to your next visit!
Guest User
Panorama Suite
Stayed in Jul 2022
Travel with friends
51 review
5.0/5
Outstanding
Posted on Jul 10, 2022
Although it is a bit old, everything is good. The room is big and the surrounding is very convenient
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Response from Property: Thank you for choosing to say at Nairobi Safari Club looking forward to hosting you in the future.
Guest User
Balcony Suite
Stayed in Aug 2022
Solo travelers
6 review
4.5/5
Great
Posted on Oct 25, 2022
The service is very attentive, the hotel is quite old
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Response from Property: Good morning,Thank you for your feedback! We’re delighted to hear that you appreciated our attentive service. As one of Nairobi’s established hotels, we take pride in combining our classic charm with warm hospitality. We look forward to welcoming you back for another memorable stay!Warm regards,Latifa Kadzo
Africa Coordina... F
Stayed in Oct 2024
Business travelers
5.0/5
Outstanding
Posted on Oct 18, 2024
The ACCAF team had a successful 2 day workshop. The conference rooms was spacious and well lit. With excellent views of the city. The service was exemplary and we were served by Centrine who was very gentle with everyone's needs. We will definitely come back.
Response from Property: Dear africacoordinationcf, Thank you for your honest review and kind compliment about our hotel, We are thrilled to read that the service was exemplary especially from Centrine who was very gentle with everyone needs. We look forward to hosting you again. Kind regards, Abisaki W
Daydream658932
Stayed in Oct 2024
Solo travelers
5.0/5
Outstanding
Posted on Oct 14, 2024
Had lunch at the down stairs restaurant. Had a fantastic burger ( best in NBO in IMO). A lovely cocktail. Had great service from Rahab my server. Lovely oasis in CBD. Highly recommend especially if you are looking to have something wholesome and cool off from NBO heat
Response from Property: Dear Daydream658932, Greetings from Nairobi Safari Club by Swiss-Bel Hotel. We really appreciate your feedback and we are happy to hear that you had a fantastic and the best burgerand lovely cocktail at our restaraunt. Rahab our associate will be happy to know her service was great, and thank you for recommending us. We Look forward to hosting you again soon. Kind regards, Abisaki W.
Go53385867129
Stayed in Oct 2024
Solo travelers
4.0/5
Very Good
Posted on Oct 13, 2024
The staff are very friendly and ready to assist. The chicken soup was splendid. My second time lodging in the hotel . I would love to be here whenever I have the chance of being in Nairobi. I hope I can get someone to take me round to see the city bfr I leave
Elias M
Stayed in Oct 2024
Business travelers
5.0/5
Outstanding
Posted on Oct 1, 2024
The experience was awesome,had some well cooked food the attendants were well behaved,everything was in order the neatness cleanliness and above all it was a splendid experience lovee everything from the core to the latter really enjoyed
Response from Property: Dear Elias M, Thank you for taking the time to post a review about our hotel. We appreciate your feedback and are very glad to read that you had an awesome experience, well cooked food, the attendants were well behaved, everything was in order and above all it was a splendid experince that you loved. Thank you for recommending us to your friends and colleagues we do not take it for granted. We do hope that you will return again soon to have some more enjoyable moments! Kind regards, Abisaki W.
Ruth C
Stayed in Sep 2024
Business travelers
5.0/5
Outstanding
Posted on Sep 24, 2024
Nairobi safari club is a very wonderful place to be.I was with ciheb there for a seminar and I can say all was good.The facility is convenient,the service staff are efficient especially Centrine,trizah &Stanley they ensured we were well caterd for throught the sessions.For the Chef I would love to pass my regards to Chef Vivian she was very helpful at the buffet..The food is excellent,I loved the traditional foods offered there,the dessert section was eye catching offering varieties never seen before.The conference facility was spacious,the wifi was good.Very nice place and would love to come back again.I would recommend it to my friends and family.
Response from Property: Dear ruthcF5244SI, Thank you for your wonderful review about our hotel, We as Nairobi safari club by swiss-bel hotel are delighted to hear that you found our hotel very convenient and all was good, the team was efficient . Your kind mentions about Centrine,trizah, Vivian and Stanley are truly appreciated, and we are thrilled to know that they ensured your seminar was well catered for throughout the sessions. We are happy to hear that the food was excellent especially the traditional food, variety of dessert section which was eye catching, spacious conference facility and good wifi. We truly value and appreciate you recommending us to friends and family. Looking forward to hosting you again in the near future. Kind regards, Abisaki W.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 29, 2024
I want to thank Felix BQT Supervisor and Angel Waitress from Nairobi Safari Club for their excellent service during our conference. The food was also amazing and the staff are super friendly. I would recommend their service anyday. Thank you Felix and Angel
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 29, 2024
I was here for a work conference for a full day. They were extremely attentive to detail. I particulary loved the service by Collins he was very polite and took care of all our requests ! I will definitely be back because of this. The food was delicious and we enjoyed the conference.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 29, 2024
The customer service was excellent. A trainee named Angel was so kind and willing to assist in whatever she could. Good food, nice place overall would recommend . Lastly I also attended a conference here with Cdtd and we were served well by the staff. Thanks. Ed🙏🏾