To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(19)
Positive reviews(17)
Reviews with photos/video(3)
Negative reviews(1)
Anonymous User
Main Building Deluxe River View Japanese-Style Room Middle Floor
Stayed in Aug 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Sep 2, 2024
After I accidentally booked the wrong check-in date, the hotel was willing to change it unconditionally and the service attitude was very good.
Guest User
[with Sunken Kotatsu]Japanese-Style Room with 10 Tatami Mats Facing the Clear Shima River[Standard][Japanese Room][Non-Smoking][Mountain View][Nightlife View]
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 30, 2024
very clean and beautiful place. there were two onsens but the 2nd story one was very pretty as there was the view of the river.
ymd1
Main Building Deluxe River View Japanese-Style Room Middle Floor
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 13, 2023
We had a wonderful stay! We especially liked the location - walking distance to small downtown Shima, yet far enough to have less tourists walking around. The hot springs were great, food was delicious (especially if you want to try authentic local Gunma prefecture cuisine - might not be best for children), and the nightly traditional paper story telling was also great. We took a train + bus ride from Tokyo and the local bus (40min ride) from Nakanojyo station stops right in front of the hotel. We will come back again for sure!
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Ichaya
Main Building Deluxe River View Japanese-Style Room Middle Floor
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 22, 2024
Service was excellent, foods was superb.
Guest User
Main Building Deluxe River View Japanese-Style Room Middle Floor
Stayed in Jun 2023
Travel with friends
1 review
4.0/5
Very Good
Posted on Jul 4, 2023
Good ah
Guest User
Main Building Deluxe River View Japanese-Style Room Middle Floor
Stayed in Oct 2024
Family
1 review
3.7/5
Posted on Oct 9, 2024
The bath was very clean and I think it was well-cleaned. By coincidence, the day I stayed there was a local festival, so I was able to enjoy it with the other guests staying overnight.
However, there were holes in the ceiling in places, the floor was sagging, and other damage to the building was a concern.
Other than that, it was a very nice place.
The landlady's picture-story show was also very good.
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AbeYuki
Japanese-Style Room
Stayed in Aug 2024
Family
1 review
4.2/5
Very Good
Posted on Aug 12, 2024
The bath was good, the food was delicious, and I was very satisfied. However, I was bothered by the fact that the safe in the room was full of dust.
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Louisdieu
Semi Western-Style Room
Stayed in Mar 2024
Couples
15 review
5.0/5
Outstanding
Posted on Mar 26, 2024
After changing the room, the room is particularly spacious, bright, comfortable and warm. The room faces the river, and the sound of gurgling water can relieve stress. The location of the hotel recommends driving. All guests in the hotel are required to leave their outdoor shoes in the locker in front of the hotel lobby, which makes the hotel look very clean.
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Ares1905
Main Building Deluxe River View Japanese-Style Room Middle Floor
Stayed in Feb 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 7, 2024
The hot springs are absolutely amazing! The whole experience is very good, it feels like a large group hot spring house
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Sango
Japanese-Style Room
Stayed in Mar 2024
Family
1 review
3.5/5
Posted on Mar 24, 2024
It was a Japanese-style inn with a warm atmosphere.
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Guest User
Main Building Deluxe River View Japanese-Style Room Middle Floor
Stayed in May 2023
Solo travelers
12 review
4.2/5
Very Good
Posted on May 31, 2023
I had to wait for a while because I couldn't get my name right away when I left the car or at the reception. It was because the name was reversed and alphabetical. I became very anxious.
Is it like this everywhere?
I was able to spend a relaxing time at Shima Yamaguchikan, the bath was comfortable, and the meals were moderate, so I wanted to go again.
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Guest User
Main Building Deluxe River View Japanese-Style Room Middle Floor
Stayed in Aug 2023
Family
1 review
4.2/5
Very Good
Posted on Aug 30, 2023
The food is delicious, the water is nice,
I was able to do it slowly.
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Guest User
Stayed in Jan 2023
Family
5.0/5
Outstanding
Posted on Jan 31, 2023
Nice location along the river, the onsen offered peaceful setting, enjoyed our evening stroll through the community. Meals were good and plentiful. It was a nice property but not stuffy or over the top luxurious. Staff were excellent and helpful. The room had a very nice layout with lots of room, nice sitting area, nice balcony overlooking the river. An evening walk up the valley to visit the rest of the onsen town is a must, especially for Miyazaki fans. Everyone should experience a ryokan stay. It did not appear that they cater to overseas visitors which was great for felling like you were getting an authentic experience. The customs and rituals that go with a ryokan stay are not intuitive for an overseas traveler, but really should not be missed. It is one of the top experiences when in Japan. We are glad our son was along to explain things to us, it took a lot of the worry out of our stay.
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Guest User
Stayed in Sep 2024
Other
1.0/5
Posted on Sep 9, 2024
I had nowhere to write a review for a long time, so I was irritated by Yamaguchikan. The front desk lady was arrogant. The restaurant had fish that looked like it had been opened from a can, and when I warned her that it was the other way around, she said "hump," and the amount of side dishes was small, even though I paid a high price. When I finished the dessert and was about to leave, they forgot to bring out the tempura. Huh? Right? Tempura after dessert? There's no way I could eat it! I got angry and went back to the room, and my husband went to sleep without even going to the ♨️, and the person downstairs said that the person in charge would come tomorrow to apologize, but the next day he didn't come even though I waited, and even when I bought souvenirs and paid at the front desk, the front desk ignored me. I wish they would refund my tempura. The hot spring ♨️ was good, but the landlady should have more employee training than appearing on TV commercials. I love hot springs and have been to many places all over the country, but I think this is the worst inn. There were no reviews, so I'll write here. It was some time in 2018. I still haven't heard anything back (lol 😆)
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Guest User
Stayed in Mar 2024
Family
4.0/5
Very Good
Posted on Mar 30, 2024
The quality of the hot spring is gentle on the body, makes the skin smooth, and there is even a corner where you can drink the hot water. The open-air bath is on a rotation system, so you can enjoy it. Dinner and breakfast were also satisfactory, and since check-out is at 11:00, I was able to enjoy a leisurely walk.