Dovenest Lodge

Nothing in the room

Worst experience ever. The rooms are dirty, the linen is torn . The toilet are stained. The Gm manager is very unprofessional. Food was bad. You complain but no one will assit. Our experi3nce was not good.

I went this place for a conference with my team and it was so dope. I love the ambience the staff and their conference services were top. I highly recommend the place to anyone visiting Naivasha for conference.

When we arrived they didn't have any knowledge of our booking, even though we'd already paid. Eventually they found our booking but the room we booked wasn't available for the first night so we were downgraded for the first night. We pushed and they offered us free dinner to compensate. The standard room is quite small and doesn't have a mosquito net. The executive room is much bigger and has a mosquito net. The beds are clean but some parts of the room could be cleaned, i.e. cobwebs in the corners. Breakfast was supposed to start at 7am but we arrived at 7.30 and they still hadn't finished setting up. There was an even longer wait for dinner. The staff were very friendly and the rest of the resort was really nice. We didn't use the pool but it looked nice. There was also a little park for children.

The property should not be on *******.. The staff are exceptional but the management is very poor. I would not recommend anyone to visit the place. We were a family of 10. Very disappointed.

My girlfriend and I stayed there for two nights, under our safari tour. The bedsheets where dirty and the bathroom was terrible. The mirror was so dirty, that it didn’t work as a mirror. The water in the shower was either burning hot ore ice cold. The water battery at the bathroom sink was loose and had only boiling hot water. Useless. The staff where very lazy and non service minded.. The one night we waited almost 75 minutes for dinner.. I wouldn’t recommend the place to anyone.

Dovenest Lodge and Peppercorn "resort" ( a sister company) is not even within Naivasha let alone near Lake Naivasha. Its a good 8 to 10 Kilometer away from Lake Naivasha without ANY green and open spaces. Food options are very very limited to traditional african dishes and the lodge being 4 km off the main road and another 4 or 5 km from Naivahsa, we had to put up with whatever was available. We were excitedly waiting for the bonfire that night but it was a huge let down as it was next to the the pool area and there was hardly space enough for 10 guests at a time. Then the Music started! we had to leave as soon as they turned up the volume. A huge Speaker at the pool area started to blare out loud music which could be heard till our rooms upstairs a good 300 mtrs away! thank god we weren't given the cottages which were NEXT to the pool area because the blaring speakers lasted well into the night till almost 1 am!! The following day, at 6 am, a nearby church started their preaching on loud speakers! So if you are looking for a peaceful, quiet and tranquil place for a night, Dovenest is definitely not the place to choose. The rates too were quite expensive considering there was absolutely NOTHING to enjoy within their compound!!! Pool water was freezing cold and absolutely nowhere to lounge as there are neither open nor any green spaces anywhere. is just a 1 or 2 acre property crammed with wooden maisonettes, some cottages, a dining hall, a bar at the poolside and a conference room above the bar. Waste of time and total waste of money!!!

We reserved a room over the phone and informed them that we had a baby and needed a crib. They told us that they don't provide cribs and we understood. Once in the standard room, we realized the room was very small ( there was no room to move around the bed) and had no mosquito net or hot water. After talking to the receptionist, we were told to wait for 30min for hot water to flow. We opened the taps and 1hr later,. it was still not hot, by then the reception had closed (10pm), but the guard communicated with them and we were transfered to an executive room. The executive room was better but the toilet seat was broken and after turning off the lights, the mosquitoes come from hiding and it was an insane night. In the morning, they informed us that no standard room has a mosquito net, but being a mosquito prone area, in my opinion, this should be a must for every room. The restaurant is great, the food is awesome and kitchen staff very friendly. The environment is breath taking and would recommend the night bonfire.