Wanjia International Hotel Reviews

Everything is ok but customer sevirece not up room for me Service helo up Room level, 18floor ok Clear and friendly breakfast delicious

good quality

Everything is good )

Once again, it was the best deal for 80 RMB! I haven't lived in a better place for such a low price. Maybe it was some kind of promotion, but usually you get such a room for around 300 RMB.

Not friendly to non smoker. Checking hotel nearby and found this hotel provide non smoking room. However, my room is stink with smoking smell. Request to change a room but counter said all rooms are like that. What good about this hotel is allow to refund when I request the cancel 2nd day stay.

My overall experience was good.

Rooms were ok. But dated hotel but staff was friendly. Breakfast was mainly Chinese with limited options.

Poor service, deliberately making things difficult for customers. My friend didn't bring his ID card to the police station to get a certificate, and he had to go to the police station to get a certificate the second time. The room was peeling and cracking everywhere, and the service attitude was very poor!

Health: quite satisfactory Environment: quite satisfactory Facilities: The hair dryer shaft is loose; no disposable slippers Service: The attitude of the male front desk on the night of the 29th was extremely bad - I redeemed the "room upgrade" but was not given an upgrade. When I went to communicate with Ctrip customer service, they also lied about "upgrading to a superior king bed room". The configuration photos of the two room types are different (already in advance) I took a photo of the room and gave it to Ctrip customer service); I redeemed it for "breakfast" and said it was not available. I asked Ctrip to confirm it. I showed them the order and said I didn't know. With the same 4 stars in Shuitou, Mingchao and Wuzhou would not have such a service attitude!

Hygiene is okay, but there is no refrigerator and no place to chill drinks! The elevator is slow and it takes a long time to sit on a high floor. There are drinks and convenience stores within walking distance, which is very cost-effective!

It looks quite clean. Not as outrageous as the negative reviews say. Chinese people don't cheat Chinese people. The service is also good. I left something behind and didn't even notice it. The front desk called me.

During the Spring Festival, the room rate increased from 200 to over 600, which is obviously a rip-off. It says that the hotel opened in 2019, but the room is actually old. I found two live cockroaches when I returned to the room the next day. I was really upset. If other hotels were not fully booked, I would never choose this one. The hotel room has poor sound insulation. At midnight, people next door played mahjong, and adults and children were all noisy. It was miserable.

The experience was not very good, the hygiene was very poor, the sound insulation was very poor, the room smelled, and I basically didn't sleep much

The environment is average, and the service is very poor! It does not meet the minimum standard of star-rated hotel service at all! The experience is terrible! If you have to rate it, only one star is given to the front desk manager who changed the room on the last night! 1. When booking a room on Ctrip temporarily, my friend searched for "superior twin room" in the hotel and found that 2 rooms could be booked, more than 800 yuan/room. When my friend ordered one room first, the hotel locked the other room and did not allow booking. I had no choice but to increase the price by more than 900 yuan to order a deluxe twin room. After ordering, I saw that the deluxe twin room was available again, and the room price was more than 1,000 yuan per room! In less than five minutes, the price was raised directly. The key is that the deluxe twin room is not luxurious at all, not as good as the deluxe twin room where my friend lives. 2. The deluxe twin room I booked has a table in front of the TV in the room, and there is not even a chair. The child has to stand to eat noodles. The most annoying thing is the shower in the bathroom. The water from the shower head is thinner than a hair, and the water temperature is also low. It can only be said to be slightly warm. In February, the temperature was only 8-10 degrees at night. After a day of playing outside, I couldn't take a comfortable bath. I felt uncomfortable if I didn't take a bath, and I was so cold that I shivered after taking a bath! The child shouted that it was so cold while taking a bath! The lights in the bathroom were also dim. The child didn't dare to go to the bathroom by himself, saying that it was too dark inside and so scared. Wearing contact lenses, it was too dark to see clearly in front of the mirror, let alone putting on makeup. The next morning, I communicated with the waiter about these problems. The waiter looked like "I don't want to stay". I asked if there was any solution. She said that it was like this and it couldn't be solved. Let the front desk manager come to communicate. As a result, no one came to communicate and no one solved the problem after a day. When I came back from playing outside at night, everything was still the same! ! It was more than 20 degrees during the day, and I sweated outside, so I had to take a cold shower! In addition, there were many mosquitoes in the room, which bit the child's face and hands, and they were swollen! I asked if the hotel had electric mosquito swatters to kill mosquitoes, but they said there were none and there was no way to solve it. 3. I communicated with the front desk again on the third night, and the front desk manager said to change our room. We changed to a room next door, and it had everything we didn't have before (towels, chairs 🪑, etc.), and there were no mosquitoes. The water volume and temperature of the shower were good, and the toilet and bathroom were bright! I really doubt what kind of people stayed in the previous two nights [cover face][cover face][cover face] It's really speechless and makes people angry, especially the attitude of the waiter! ! More than 900 a night and still can't take a shower. I didn't catch a cold after taking a shower. It's all thanks to the Buddha! Anyway, I will never come to stay again, and I don't recommend anyone to stay here! ! !