shirleywangsj
June 26, 2024
I booked this hotel at the last minute on the train, because I had booked a Hakodate hotel before, but later found out that I had to depart from Shin-Hakodate Hokuto Station the next day, and the train also passed by here, so I could arrive earlier, so I quickly cancelled the previous reservation and booked here. Overall, the environment, facilities, and breakfast are all OK, but the worst thing is the front desk staff. Not only can I not communicate with them in English, but their comprehension ability is also very poor. They can't use the translator, and they don't help me make domestic calls. I wasted half an hour of my sleep time at night. I hope the quality of the staff can be improved.
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