Sheraton Nanchang Hotel

Clean. The front desk service attitude is very good. The river view is maintained while maintaining the first-class hotel service standards. Next time I come to Nanchang, I will choose Sheraton. Small gifts were given when checking in and leaving the hotel. It was very thoughtful.

非常滿意，服務也非常到位！好評！！！

早餐很有當地特色，非常棒

房間很乾凈，服務很好

設施齊全，乾淨衞生。很滿意的一次出行。

After a long day of driving, we saw Tim Yang, a young man, smiling and welcoming us as soon as we entered the hotel lobby. The service was warm and thoughtful! He was skilled in his business! He quickly arranged a room for us. There was no smoke or odor in the room, and the view outside the window was across the river from Tengwang Pavilion. The bedding was very comfortable. The hotel breakfast was quite rich, and the service and cleaning in the restaurant were very timely!

環境很美，服務周到

Miss Jiang Yuting of Nanchang Sheraton 🩷❤️🧡💜💛Oh my God‼ ️I have never received such good service, nor have I seen any lady in any hotel who is so considerate, enthusiastic and kind! On the day of the appointment: It was already late that day, and I called the hotel to ask about related issues. A lady with a very gentle voice answered my call, and I asked some questions about the hotel. She always answered me very professionally, and the whole person was very enthusiastic and gentle! I asked about related issues (because I had seen on Xiaohongshu that there might be thunderstorms, so I was very worried), and then I heard that Ctrip’s service was better, so I consulted her again. She patiently told me that this would not happen, and took the initiative to ask if I could add my WeChat, and I could contact her if I had any needs🩷 Her professionalism convinced me! I successfully booked the room right after the call! ! Before the trip: Because I thought she was a local in Nanchang and knew Nanchang better, I asked with an inquiring attitude, could I introduce the local attractions to me‼ ️She made a local version of the guide for me, and after reading the guide I made, combined with my own travel intentions, she told me the time arrangement, where is more suitable, and how to arrange it more reasonably😉Because I heard that Jiangxi is famous for its food, and then she introduced me to a lot of fly restaurants! You can't find it on Xiaohongshu, it's delicious only known by locals!! She shared with me one by one, and told me that this one would be spicy, and that one would be less spicy and more suitable for my taste! Of course, Nanchang is really spicy😭 During the stay: Before I arrived at the hotel, she kept contacting me, asking when I would arrive at the store, whether there was anything to help prepare, whether there were any notes, etc., which made people feel very considerate! And after I checked in, I kept in close contact at all times, and I could contact her at any time if I had any questions. During my stay at the hotel, my ID card was moved into the stool compartment and couldn't be taken out😭The first reaction when I couldn't take it out was that I must find her, and then let her help me think of a way. Sure enough, after I contacted her, she replied to me very quickly, and helped me contact the cleaning lady, and then called the maintenance staff for me, and finally took out my ID card smoothly. She was really more worried than me! She kept asking me if my aunt had come, if the maintenance worker had come, if my ID card had been taken out, etc. 🙋🏻♀️It felt like she cared about these things more than I did, which was really touching! This is the first time I have encountered such good hotel service. It feels like a good friend who cares about me all the time! When I went out to play, I also asked her about the strategy of Bayi Square, and some more suitable places to go. It was really a second reply, and she always served you at all times! And it doesn't make people feel very distant, it makes people feel like your friend, you can ask at any time, and you will get an answer at any time. You feel very safe with him, and it feels the same as being in a familiar place🥹 It is a two-way relationship. He will be very enthusiastic about you, and will give you emotional support and a lot of advice🩷Because of her good service and personality, customers are willing to trust her and are willing to say that she can help us solve problems when they have problems. It can also be felt from here that the Sheraton Hotel has the ability to help us solve any emergencies that arise, and it makes us feel like we are looking for our friends from other places. It is really worth it! There will also be services such as opening the car door and picking up the car at the entrance of the hotel. The service is really in every little detail around you. When traveling, a good hotel is even more important than whether the clothes you wear fit! My family strongly recommends Sheraton and Jiang Yuting baby!

房間乾淨衞生，服務人員態度很好，早餐也很豐盛。