Grace Select Hotel (tengwangge Nanchang Bayi Square ) Reviews
Grace Select Hotel (tengwangge Nanchang Bayi Square )
Section B, Huihai International Plaza, No.288 Taoyuan Street, Nanchang, ChinaView Hotel Details
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Grace Select Hotel (tengwangge Nanchang Bayi Square ) Guest Reviews
4.7/5
Outstanding
2741 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(2741)
Positive reviews(2688)
Reviews with photos/video(534)
Friendly front desk staff(508)
Easy to get around(292)
Classy environment(258)
Delicious breakfast(209)
Large rooms(187)
Close to metro(148)
Convenient parking(72)
Convenient for shopping(57)
Negative reviews(53)
WanderLee
Superior Double Room
Stayed in Apr 2024
Family
6 review
Very Good
Posted on Apr 11, 2024
Near to metro. Food places in the same building. Supermarket also in the building.
Anonymous User
Deluxe Room (2 beds)
Stayed in Apr 2023
Business travelers
1 review
Outstanding
Posted on Apr 23, 2023
haohohao
Guest User
Stayed in Mar 2021
Business travelers
5 review
Very Good
Posted on Jul 28, 2021
hai h wo g ji h y yi ming zi xin gei ni xing fu ku ni xin
Guest User
Business Room (2 beds)
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 5, 2024
Good reviews, clean and tidy, the room is big, we are 2 adults with 2 children, it is not crowded at all, especially the customer service lady at the front desk is very enthusiastic, this experience is very good
Original TextTranslated by Google
Response from Property: Xiaoge met you unexpectedly, and because of your affirmation, she blossomed more beautifully. Satisfaction is just the starting point. Surprise and touching are what Xiaoge pursues. A journey of a thousand miles begins with a single step. I am very happy to meet you. A confidant in life is enough. Xiaoge feels extremely happy.
lee_gs
Deluxe Room (2 beds)
Stayed in May 2024
Family
18 review
Outstanding
Posted on May 4, 2024
The hotel is in a good location, with Metro Line 4 just outside, making it convenient to go anywhere. The room is large, quiet and comfortable. There are several Jiangxi restaurants and rice noodle shops nearby, making it convenient for eating! Highly recommended!
Original TextTranslated by Google
6/8
Response from Property: Finally I waited for you, and fortunately I didn't give up. Looking at this heartwarming evaluation, I feel that our efforts and seriousness are worth it. The years are quiet and my heart is at peace. Only after experiencing it can you understand that continuing the same accommodation environment and more perfect service is what we have been working hard to do. If you like us, remember to come back and see us. I wish you a happy life!
Amilies
Superior Room (2 beds)
Stayed in Apr 2024
Friends
3 review
Outstanding
Posted on Apr 12, 2024
I like it very much. Taoyuan Road subway station is right outside. It is quite big. My sister and I like it very much. You don’t have to live in the city center. It’s good to be close to the subway line. The breakfast buffet in the morning is also very good. I like the noodles very much. The front desk is also very good. They give me water and sugar.
Original TextTranslated by Google
Response from Property: Eating is a natural instinct. Chew quietly, savor gently, and leave with a lingering fragrance. When you return with longing, you will be waiting for you... If you come back, that is what the little ones are waiting for...
Guest User
Business Double Room
Stayed in Mar 2024
Business travelers
11 review
Very Good
Posted on Mar 25, 2024
The slippers are itchy, I don't know why? The auntie is very good at cleaning. The front desk still needs to improve its service attitude. The sound insulation is good. The bathroom is also good.
Original TextTranslated by Google
Response from Property: Dear friend, thank you for your review! We are very sorry that we failed to meet your expectations and did not receive your 5-point praise. Please allow us to express our sincerest apologies. We hope to have the opportunity to provide you with better service in the near future. We are fortunate to have met and hope to get to know each other~
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 16, 2024
The room is neat and clean! The high floor is very quiet. The breakfast is also great, with many varieties and hot...^_^. I especially like the front desk lady, her smile is very warm and the service is superb. It is close to Wanshou Palace and other attractions. It is recommended to stay in Nanchang! 👍
Original TextTranslated by Google
Response from Property: Dear friends, thank you for your praise. Your satisfaction is our greatest comfort and greatest reward. We look forward to your next stay! Xiaoge will work harder!
Guest User
Business Double Room
Stayed in Apr 2024
Business travelers
2 review
Outstanding
Posted on Apr 15, 2024
The front desk staff is nice and gave me a small gift. The hotel is clean.
Original TextTranslated by Google
Response from Property: Xiaoge met you unexpectedly, and because of your affirmation, she blossomed more beautifully. Satisfaction is just the starting point. Surprise and touching are what Xiaoge pursues. A journey of a thousand miles begins with a single step. I am very happy to meet you. A confidant in life is enough. Xiaoge feels extremely happy.
Renzaifeilengcui
Superior Double Room
Stayed in Mar 2024
Friends
12 review
Outstanding
Posted on Mar 18, 2024
Very close to the subway station, convenient for travel, and the front desk is also very friendly❤️🔥There is a cinema and a restaurant downstairs, so it is also convenient to order takeout. Not bad👍👍👍
Original TextTranslated by Google
Response from Property: Xiaoge met you unexpectedly, and because of your affirmation, she blossomed more beautifully. Satisfaction is just the starting point. Surprise and touching are what Xiaoge pursues. A journey of a thousand miles begins with a single step. I am very happy to meet you. A confidant in life is enough. Xiaoge feels extremely happy.
Anonymous User
Deluxe Room (2 beds)
Stayed in Feb 2024
Other
60 review
Posted on Feb 23, 2024
The restaurant is small, with few dishes, poor service, and many cockroaches. They never open the door before the time, as if they want to feed the cockroaches first. The cockroaches are just walking around in the garden, and the waiter is watching them. What kind of mentality is this? I am really worried about the guests who had dessert that day. Also, the bathroom in the room is a simple integrated one-piece type like the one on the train, and there is not even a shower.
Original TextTranslated by Google
Response from Property: Dear customer: Happy New Year! Thank you very much for your evaluation of Xiaoge! I am really sorry that I did not take good care of you during your stay and failed to give you a great stay experience. Xiaoge deeply apologizes! Due to the recent peak tourism season, the service quality has not kept up! Please forgive me for the poor care during your stay! In this regard, Xiaoge will definitely reflect on himself and work hard to improve his shortcomings and enhance the stay experience of travelers. Thank you for your visit! I wish you a happy life!
jellykong
Superior Double Room
Stayed in Feb 2024
Family
2 review
Outstanding
Posted on Feb 15, 2024
The room space is ok, the hygiene is relatively clean, and Ctrip's welcome fruits are also available. The service industry during the Spring Festival is very good. On the third day of playing, the child had a fever in the middle of the night. I called the front desk to borrow a thermometer and it was delivered quickly. I checked out. It rained heavily in the morning and I borrowed an umbrella from the front desk to take my luggage to the subway station. Overall it was quite worth it.
In addition, the hotel has a robot that delivers food to the room, causing children to clamor for food every day and wait for the robot to deliver it 😂
Original TextTranslated by Google
Response from Property: The noise and brightness of the world, the joy and happiness of the world, are like clear streams, passing by in the wind and in front of my eyes, with warmth gushing out like spring water. I have no extravagant expectations, as long as I stay at the Grace Collection Hotel The times are happy and the memories of Grace Hotel Wine are wonderful.
Huaianqianmo
Business Double Room
Stayed in Feb 2024
Family
26 review
Outstanding
Posted on Mar 5, 2024
The room experience is very good, the price-performance ratio is very high, and fruits are also given. In addition, parking is convenient here, and public transportation is also convenient, especially the subway station is right next to it
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Grace Hotel and leaving this review. Your satisfaction makes us extremely happy; your recommendation makes us feel honored. Your satisfaction is the motivation for us to "go to the next level"! Grace Hotel, which is good in all aspects, can win your love. We know that only with unremitting efforts can we do better. See you next time!
Anonymous User
Deluxe Family Room
Stayed in Feb 2024
Family
26 review
Posted on Feb 10, 2024
The room was big, but there were many problems. The bed sheet was not clean and had blood stains, so I asked the customer service to get another one. After so many years of traveling, this was the first time I heard that a hotel would charge for a bottle of ordinary water. In addition, the air conditioner outdoor unit was very noisy and it was right next to the bed.
Original TextTranslated by Google
Response from Property: Dear customer! Happy New Year! Thank you very much for choosing Grace Hotel Bayi Square. Seeing your comments, we are very sad that we could not give you a satisfactory stay experience. We are very sorry that this stay did not meet your expectations. We sincerely hope to get in touch with you for more details! You can call the hotel switchboard to give us your valuable suggestions. We hope that our improvements will welcome your visit again!
Guest User
Superior Room (2 beds)
Stayed in Feb 2024
Family
4 review
Outstanding
Posted on Feb 9, 2024
It was my first time to travel by car to Nanchang. I made a long-term strategy and read many reviews to choose the hotel. I booked two rooms and it was really good. There are many varieties of breakfast and the room is very clean. Because the elderly at home had a sudden physical condition and did not go, the older children had to squeeze in with us. When we asked the customer service for toothbrushes and other items, they were very enthusiastic to give them. The front desk lady was also very enthusiastic and responsive, which was very good. The location of the hotel is very close to the subway station and the attractions are not far away. There is a shopping mall next to the hotel with a supermarket, KFC, and Pizza Hut, which is super convenient. The people of Nanchang gave me the feeling of enthusiasm. They told me where to go and the price was not expensive! Next time I have time to go to Nanchang, I will stay at Grace!
Original TextTranslated by Google
Response from Property: Thank you for your full-score evaluation. Your recognition is the driving force for our progress. Sometimes, what is unforgettable at first sight is not necessarily luxury and cumbersomeness, but the warmth close to the heart. Making ordinary details exquisite and serious will form great power. We are willing to be the guardian of warmth and simplicity in the modern hurried life. You will come, and we will make progress.
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