Hilton Garden Inn Nanchang Honggutan Reviews
Hilton Garden Inn Nanchang Honggutan
No. 888 Huizhan Road, Honggutan New, Nanchang, ChinaView Hotel Details
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Hilton Garden Inn Nanchang Honggutan Guest Reviews
4.7/5
Outstanding
1880 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(1880)
Positive reviews(1822)
Reviews with photos/video(265)
Friendly front desk staff(481)
Awesome amenities(174)
Easy to get around(159)
Delicious breakfast(145)
Convenient for shopping(85)
Perfect for business trips(60)
Close to metro(50)
Excellent afternoon tea(27)
Negative reviews(58)
Guest User
KING GUEST ROOM
Stayed in Apr 2024
Couples
2 review
Posted on Apr 27, 2024
Very near to a shopping market and food street where 90% of the restaurant sells steamboat ..
If you are getting cab service ,the taxi does not stop in front of the hotel lobby , which means you have to carry your own luggage 'out' . There was no bell boys to help with your luggage .
The hotel receptionist needed more training .
Well I was half lucky that I met '等等” she assisted us for a smooth check in ..
For the check out experience is was bad ..
Response from Property: Dear guest, thank you for choosing to stay at Hilton Garden Inn Nanchang Honggutan. We are sorry that we were unable to provide you with the high-quality service you deserve. We have reflected your feedback to the relevant departments of the hotel for follow-up improvements in order to provide you with truly high-quality services. Listening to guests' opinions can help us create the best customer experience. Thank you again for taking the time to give us your valuable suggestions. It is because of your feedback that we recognize our shortcomings instead of resting on our laurels in the field of service. We hope that you will come again soon so that we have the opportunity to provide you with the best experience.
nadav
TWIN GUEST ROOM
Stayed in Jun 2023
Business travelers
5 review
Outstanding
Posted on Jun 19, 2023
Very nice to stay, clean and good view
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to us and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Tan Kian Chong
ACCESSIBLE ROOM
Stayed in Nov 2023
Business travelers
8 review
Outstanding
Posted on Dec 25, 2023
Nice hotel
Guest User
TWIN GUEST ROOM
Stayed in Apr 2024
Business travelers
2 review
Outstanding
Posted on Apr 23, 2024
sarah
Guest User
TWIN GUEST ROOM
Stayed in May 2024
Family
3 review
Outstanding
Posted on May 4, 2024
It's so big, comfortable and clean. I like it very much. Thanks to Xiao Wang at the front desk for the arrangement and service!
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for choosing Hilton Garden Inn Nanchang among many hotels. Thank you for your kindness. May our considerate check-in service make you feel the warmth of home. The hotel is located on the central axis of Honggutan CBD city, a five-minute walk from Weidong Station of Metro Line 1. The rooms are equipped with complete supporting facilities, warm accommodation environment and rich Chinese and Western breakfast. May you have a great value! I hope you will like Hilton Garden Inn as always, and I also hope that Hilton Garden Inn will be a beautiful scenery on your journey. I look forward to meeting you again!
Guest User
TWIN GUEST ROOM
Stayed in Apr 2024
Couples
2 review
Outstanding
Posted on May 3, 2024
The hotel is very clean. Since we arrived late, the front desk lady Billie was very enthusiastic to ask about the accommodation requirements and reserve the room in advance. She also gave a small gift🥹🥹🥹, and praised me by name🥳🥳🥳. The cleaning lady also cleaned very carefully. When I came back a day later, it was neat and clean😀😀😀
Facilities: All are relatively new
Sanitation: Very clean, accompanied by fragrance
Environment: Good location, there are large supermarkets, close to the subway station, very quiet at night
Service: Very good, very enthusiastic
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
KING DELUXE ROOM
Stayed in Apr 2024
Business travelers
3 review
Outstanding
Posted on Apr 30, 2024
The room is comfortable, clean and considerate. Thanks to Peng Xiaoting, Polly and Sarah for their meticulous service. Thumbs up.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Hilton Garden Inn Nanchang Honggutan. We are glad to see your good comments on the hotel environment, service, facilities and hygiene. Hilton Garden Inn Nanchang Honggutan is located in the center of Honggutan CBD, a five-minute walk from Weidong Station of Metro Line 1, adjacent to Wanda Plaza and Wanda Shopping Center, where you can eat, drink and have fun. At the same time, the all-day restaurant on the third floor of the hotel provides guests with high-quality catering services. You are welcome to experience it next time. Your satisfaction is our pursuit! Looking forward to your visit again.
Guest User
KING GUEST ROOM
Stayed in Apr 2024
Business travelers
52 review
Outstanding
Posted on Apr 2, 2024
Overall it was good. There was a lot of thunder and lightning last night, the window closing could be adjusted to better soundproof.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
KING GUEST ROOM
Stayed in Mar 2024
Couples
11 review
Outstanding
Posted on Apr 4, 2024
The hotel has advanced facilities, a great smart toilet, rich breakfast, and is not far from Wanda Plaza and the subway station, making it very convenient to go to various scenic spots. The price of 499 feels better than the Wanda Realm Hotel which cost more than 600 a week ago.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at Hilton Garden Inn Nanchang Honggutan and for your support and love for us. Your satisfaction with the hotel facilities and services is the driving force for all hotel staff to work, and making every guest feel at home is our ultimate goal of service. The hotel rooms are warmly decorated and equipped with a 65-inch large-screen TV and free high-speed WIFI, which is the best choice for your travel. It is our honor to serve you, and all hotel staff look forward to your next visit!
Guest User
TWIN GUEST ROOM
Stayed in Feb 2024
Business travelers
4 review
Posted on Feb 29, 2024
Actually, I feel good in all aspects. I can tolerate the bad coffee, but the hairs fall out in my mouth when I brush my teeth, which is disgusting. The hairs are so hard that my gums hurt. I have to give a bad review to make you pay attention.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at Hilton Garden Inn Nanchang Honggutan and for your comments on our hotel. We are very sorry that your stay did not meet your expectations. We have forwarded your feedback to the housekeeping manager for follow-up and corresponding improvements. We hope that our improvements will welcome you to visit again!
Shadingdeyu🐟。
KING PREMIUM SUITE
Stayed in Apr 2024
Couples
15 review
Outstanding
Posted on Apr 21, 2024
The room is very good, Xiao Wu's service is very good
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for choosing Hilton Garden Inn Nanchang among many hotels. Thank you for your kindness. May our considerate check-in service make you feel the warmth of home. The hotel is located on the central axis of Honggutan CBD city, a five-minute walk from Weidong Station of Metro Line 1. The rooms are equipped with complete supporting facilities, warm accommodation environment and rich Chinese and Western breakfast. May you have a great value! I hope you will like Hilton Garden Inn as always, and I also hope that Hilton Garden Inn will be a beautiful scenery on your journey. I look forward to meeting you again!
Guest User
KING GUEST ROOM
Stayed in Feb 2024
Family
3 review
Outstanding
Posted on Feb 7, 2024
The room was clean and tidy, the service attitude was good, and when the children saw the fruit when they first arrived, the little girl at the front desk immediately sent us afternoon self-service tea, which made the children very happy. In the evening, we ordered takeout, and the robot was used to deliver it directly to the room. The children were very happy and took photos with the robot. In short, I was very satisfied, the breakfast was also very rich, and the hotel room style was also what I loved
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Hilton Garden Inn Nanchang Honggutan is located in the center of Honggutan CBD, a five-minute walk from Weidong Station on Metro Line 1, adjacent to Wanda Plaza and Wanda Shopping Center, where you can eat, drink and have fun. At the same time, the all-day restaurant on the third floor of the hotel provides guests with high-quality catering services. You are welcome to experience it next time. Your satisfaction is our pursuit! Looking forward to your visit again.
Guest User
TWIN GUEST ROOM
Stayed in Jan 2024
Business travelers
1 review
Outstanding
Posted on Feb 1, 2024
The breakfast is rich, the service is good, the room is spacious and comfortable, the facilities are complete, and there is bottled water at the elevator entrance, which is very user-friendly
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
TWIN GUEST ROOM
Stayed in Mar 2024
Business travelers
4 review
Outstanding
Posted on Mar 18, 2024
The receptionist, Xiao Wu, was very enthusiastic and patient.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for choosing Hilton Garden Inn Nanchang among many hotels. Thank you for your kindness. May our considerate check-in service make you feel the warmth of home. The hotel is located on the central axis of Honggutan CBD city, a five-minute walk from Weidong Station of Metro Line 1. The rooms are equipped with complete supporting facilities, warm accommodation environment and rich Chinese and Western breakfast. May you have a great value! I hope you will like Hilton Garden Inn as always, and I also hope that Hilton Garden Inn will be a beautiful scenery on your journey. I look forward to meeting you again!
Guest User
TWIN GUEST ROOM
Stayed in Jan 2024
Couples
8 review
Outstanding
Posted on Jan 13, 2024
There are many kinds of breakfast in the morning, and the time is until 10:30, which is good. Even those who get up late can have breakfast. The service, hygiene and environment of the hotel Sarah are all OK.
In summary, it is not bad
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
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