NanJing Mercure ZhongSheng Expo Reviews

I am not a person who likes to comment, but this time I have to comment as soon as possible. Let me first talk about the good points: 1. The boy wearing glasses at the front desk was very enthusiastic and gave small gifts to everyone when he left. , etiquette and courtesy are in place Okay, let’s start with the bad parts: 1. This kind of service does not match the price. The check-in attitude at the front desk was really low. When I got to the room, the other room I was traveling with smelled very heavy of smoke, so I had no choice but to change rooms. 2. I went out and returned to the hotel at 22:05 in the evening. There was ice cream at the front desk. I checked and gave us 15 yuan each. I said it was okay. There was a woman at the front desk who had been in front of the computer and didn’t know what to do. Then I started Go and add the ice cream toppings. Halfway through, she says, "Sweep it here." It's inexplicable. It only takes a few seconds for me to add the ingredients. Will I not give you money? Is that tone of voice the attitude of your hotel staff towards providing quality service? 3. In the breakfast room, at the noodle stall, I asked for a bowl of noodles. An uncle said that he didn’t care. My companion also asked, but only one bowl came out. My companion asked again and said directly, when do you want it? Two bowls, I said, then you cook another bowl. His tone after cooking was definitely not a sincere expression of embarrassment, and it did not mean that there was something wrong with him. Age and experience are not the attitude you should have in the current service industry. Call me in advance and just inform me that I cannot extend my stay. Really disappointed with this brand. The room facilities are just like a hotel. Won't choose again. Not giving it 1 star is a recognition of the service of the boy at the front desk. How did you get to 4.9? Take care of yourself.