Wuyiyue Hotel

Wuyiyue Hotel Reviews

Wuyiyue Hotel

No. 515 Chang'an Road, Jianyang District, Nanping, Fujian, ChinaView Hotel Details
Wuyiyue Hotel
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Wuyiyue Hotel Guest Reviews

4.8/5
Excellent
976 review
Verified reviews
Location4.8
Amenities4.8
Service4.7
Cleanliness4.8
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All reviews(976)
Positive reviews(960)
Reviews with photos/video(185)
Friendly front desk staff(262)
Classy environment(132)
Delicious breakfast(107)
Stayed multiple times(38)
Excellent room layout(20)
Has rooms for families(9)
Has French windows(9)
Delicious buffet(6)
Negative reviews(16)
Guest User
Superior Double Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 27, 2024
First, they offer one of the largest and finest buffets I've seen. The facilities are clean and first class. This hotel appears to be used for many conferences. It's quiet and conveniently located. I would definitely go there again.
Response from Property: Thank you very much for your sharing . We will continue to improve the quality of service , hope to bring a warm environment to everyone, look forward to your stay again, wish good mood every day
爱美丽周
Business Room (2 beds)
Stayed in Nov 2023
Solo travelers
4 review
4.2/5
Very Good
Posted on Nov 5, 2023
This hotel is pretty new. I had booked for 2 single bed room. The room is spacious and clean. The only bad thing was people from next day were smoking even though it was not allow. 这酒店就在市中心。 很方便。
Response from Property: Distinguished guests! Thank you for choosing Wuyi Delight Hotel and the good comments you giving us ! Hotel is located in the center of Jianyang District, Nanping City, you will have a convenient travel! Your satisfaction has always been our driving force. We sincerely hope to get your comments and suggestions, and look forward to your coming again! We hope we can get your five-star praise through our efforts! We wish you a pleasant life and a happy family!
Anonymous User
Business Room (2 beds)
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 10, 2024
very good stay
Andreas
Superior Room (2 beds)
Stayed in Mar 2023
Business travelers
1 review
4.0/5
Very Good
Posted on Apr 3, 2023
All good! Large room.
Response from Property: Distinguished guests! Thank you for choosing Wuyi Delight Hotel and the good comments you giving us ! Hotel is located in the center of Jianyang District, Nanping City, you will have a convenient travel! Your satisfaction has always been our driving force. We sincerely hope to get your comments and suggestions, and look forward to your coming again! We hope we can get your five-star praise through our efforts! We wish you a pleasant life and a happy family!
David huang
Superior Double Room
Stayed in May 2024
Family
43 review
1.2/5
Posted on May 4, 2024
Hygiene: Very, very bad, I can't even imagine it! Facilities: Very, very old, the shower door can't be closed, the water flooding is unimaginable! Environment: The surroundings are so noisy that I can't sleep well at all Service: The attitude is very arrogant. I was told that the shower door can't be closed and water will leak out. In addition, the wooden door outside can't be closed normally, so I can't check in normally. The cleaning lady came to see it and shook her head. Then the front desk only said one sentence to change your room. It was the middle of the night and there was no attitude at all. Then I knew I was wrong in the morning. They wanted to send fruit early in the morning, but we didn't want it and checked out. I was really very disappointed😮💨...
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Response from Property: Dear guest, hello! Thank you very much for staying at Wuyiyue Hotel. We really disagree with your above statement. First of all, when you placed an order before your stay, we received your notes and feedback on the Ctrip platform (the child has bronchiectasis and needs to be smoke-free and have an extra bed, and is required to be away from the elevator and on a high floor). Our staff immediately controlled the room in advance according to all your requirements and selected a room far away from the elevator to make a smoke-free room and wait for your check-in. During this period, because you booked a superior room on the 11th to 16th floors, the floors on the 11th to 13th floors are wooden, and the 15th and 16th floors are all carpeted. Because we are worried that the carpet will affect your child's bronchiectasis, we contacted you in particular. After communication, you also adopted our advice and chose a room on the 13th floor, which is a relatively high floor and has no carpet. We uphold the principle that customers are God and do our best to meet the normal needs of customers. We do not expect you to see our intentions for you, but you will also be disappointed if you deny us completely. We hope that you can give a comprehensive and objective evaluation, and do not generalize, make things out of nothing, or maliciously slander. Secondly: Our floor attendants are professionally trained, and the hygiene is strictly in accordance with hotel standards. As for the shower door not closing, we have verified the incident. You found our floor attendant, and after entering the room to check, the engineering department needs to deal with it. You told us that the room has been disinfected and it is too late to deal with it now, and you need to wait until you check out. You refused to change your room, and we did not receive any other requests from you at that time. The next day, when we knew that you came down for breakfast, the front office manager contacted you and apologized as soon as possible after understanding the situation. You also told us that there was no need to say more. After hanging up the phone, we asked the floor manager to deliver fruit to your room. You refused without even opening the door. Even if we did something that made you feel unsatisfied, you did not even give us a chance to correct it. On the day of check-out, we received a call from Ctrip customer service, asking whether we could reduce part of the room fee, but the hotel did not agree. So did you give us such an unrealistic bad review? The wooden door of the bathroom also needs to be slowly pulled to the side to the door lock. If you use too much force, it will rebound. If you don’t know how to use it or have any dissatisfaction, you can call the front desk. Our front desk has someone on duty 24 hours a day, and we will try our best to answer and deal with it for you as soon as possible. Finally, no matter what misunderstanding you have about us, we sincerely apologize!
xiaoshuigang
Business Double Room
Stayed in Apr 2024
Solo travelers
30 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The hotel environment is very good, and the front desk reception is also very enthusiastic!
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Response from Property: Dear guest: Thank you very much for staying with us and sharing your experience. We will continue to improve the quality of our services and facilities, hoping to provide a warm living environment for every guest. We look forward to your next stay and wish that beautiful things will be with you every day!
Guest User
Business Double Room
Stayed in Apr 2024
Family
30 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The room is large, clean and tidy. The front desk service is very professional and the attitude is very good. The hotel is in a good location. It takes about ten minutes to walk to Jianfa Yuecheng Shopping Center. Next to it is People's Square. The night view is beautiful at night. You can watch the musical fountain show in the room. The parking lot is large and convenient for parking. There are charging piles in the underground parking lot. It is very cost-effective.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your evaluation of our hotel. Your praise is very important to us. The hotel is located in the center of Jianyang District, Nanping City. It is about 25 minutes' drive from Nanping High-speed Railway Station and about 40 kilometers from Wuyishan Scenic Area. It is convenient and fast to travel! Our employees have been going all out to provide guests with warm and thoughtful services, and our facilities have always maintained a high quality. Thank you for your praise. We will keep improving and bring a better accommodation experience to every guest. Sincerely look forward to your visit again!
Anonymous User
Business Double Room
Stayed in Feb 2024
Family
15 review
5.0/5
Outstanding
Posted on Feb 19, 2024
I stayed at this hotel during the Spring Festival today and was very satisfied. Whether it was transportation, food, or environment, it was OK. The front desk clerk was also very busy, but it did not delay the time and checked me in quickly. I understand the hard work of the clerk. I am still very satisfied with the hotel.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Wuyiyue Hotel and giving us a five-star praise in your busy schedule! The hotel is located in the center of Jianyang District, Nanping City, about 40 kilometers away from Wuyishan Scenic Area, and it is convenient and fast to travel! Your support and encouragement are the greatest motivation for us to move forward. We sincerely look forward to your visit again! I wish you a happy life and a happy family!
Guest User
Superior Double Room
Stayed in Feb 2024
Family
23 review
5.0/5
Outstanding
Posted on Feb 15, 2024
You can feel the hotel's efforts in software and hardware. There is a bench in the bathroom, which is convenient for the elderly to bathe. The bathroom is separated into dry and wet areas, and there are floor-to-ceiling windows with views. There is a very large Fujian restaurant on the 1st to 3rd floors of the hotel, which is convenient for dining. The breakfast is quite satisfactory with many varieties.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Wuyiyue Hotel and for giving such a thoughtful review in your busy schedule! The hotel is located in the center of Jianyang District, Nanping City, about 40 kilometers away from Wuyishan Scenic Area, and it is convenient and fast to travel! The breakfast restaurant provides about 15 kinds of hot dishes and more than 10 kinds of Western pastries every day, as well as a variety of Chinese dim sum, porridge, cold dishes, milk, soy milk, beverages, fruits, dried fruits, yogurt, etc. The open area can also cook some local special snacks. The dishes will be updated every day, with rich varieties, nutrition and health for guests to choose! Your satisfaction with the hotel facilities and services is the driving force for the work of all the hotel staff. Let every guest feel at home is our ultimate goal of service. All the staff of the hotel look forward to your next visit! I wish you a happy life and a happy family! I wish you a happy life and a happy family!
Kekekeai
Deluxe Double Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The front desk clerk was very friendly and helped to deliver a breakfast, which was also rich and filling. The room was clean and comfortable. It was a very comfortable stay
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Wuyiyue Hotel and for giving such a thoughtful review in your busy schedule! The hotel is located in the center of Jianyang District, Nanping City, about 40 kilometers away from Wuyishan Scenic Area, and it is convenient and fast to travel! The breakfast restaurant provides about 15 kinds of hot dishes and more than 10 kinds of Western pastries every day, as well as a variety of Chinese dim sum, porridge, cold dishes, milk, soy milk, beverages, fruits, dried fruits, yogurt, etc. The open area can also cook some local special snacks. The dishes will be updated every day, with rich varieties, nutrition and health for guests to choose! Your satisfaction with the hotel facilities and services is the driving force for the work of all the hotel staff. Let every guest feel at home is our ultimate goal of service. All the staff of the hotel look forward to your next visit! I wish you a happy life and a happy family! I wish you a happy life and a happy family!
Xiaoquantou00
Business Double Room
Stayed in Feb 2024
Family
14 review
5.0/5
Outstanding
Posted on Feb 13, 2024
Very good, the bed is big, we two adults and one child can sleep without any crowding. The People's Square is right outside the hotel window, and you can enjoy the musical fountain in the room. The facilities and equipment are all new, and the hotel also has a laundry service, which is great
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Wuyiyue Hotel and for your comments in your busy schedule! The hotel is located in the center of Jianyang District, Nanping City, about 40 kilometers away from Wuyishan Scenic Area, and it is convenient and fast to travel! Your satisfaction has always been our driving force for progress, and we sincerely look forward to your visit again! I wish you a happy life and a happy family!
Guest User
Deluxe Double Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 16, 2024
We were given a high floor on the 20th floor. The hotel service was good. Convenient for travel and parking. I went to see Meng Hualu at night to experience the culture of the Song Dynasty. I also ate the local snack Kueh Ba, which was very good.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Wuyiyue Hotel and for your comments in your busy schedule! The hotel is located in the center of Jianyang District, Nanping City, about 40 kilometers away from Wuyishan Scenic Area, and it is convenient and fast to travel! Your satisfaction has always been our driving force for progress, and we sincerely look forward to your visit again! I wish you a happy life and a happy family!
Guest User
Superior Double Room
Stayed in Feb 2024
Family
23 review
3.0/5
Posted on Feb 12, 2024
Ctrip is not cheap, booking for more than 500, it feels like an old star hotel. No other reviews, so good Parking is free, ground parking, mineral water is charged. The corridor smells The room is high and big Breakfast is average, worth the price Overall average
Original TextTranslated by Google
Response from Property: Dear guests, hello! First of all, thank you for choosing Wuyiyue Hotel and taking your precious time to tell us about your stay experience. We will promptly report your feedback to the relevant departments. As for the mineral water charge you mentioned, each room is equipped with 4 bottles of free minerals. After they are used up, they will be charged according to the needs of the guests. The room rate at the front desk is synchronized with the network. There are ground and basement parking lots for you to choose from. If you have any questions during your stay, you can contact the front desk and we will answer and handle them for you as soon as possible. The breakfast restaurant provides about 15 kinds of hot dishes and more than 10 kinds of Western pastries every day. It is also equipped with a variety of Chinese dim sum, porridge, cold dishes, milk, soy milk, beverages, fruits, dried fruits, yogurt, etc. The open area can also cook some local special snacks. The dishes will be updated every day, with rich varieties, nutrition and health for guests to choose! If you come here next time, I hope to book this hotel again. I sincerely look forward to your visit again. I wish you a happy life and a happy family!
Xiaoying
Parent-child Room
Stayed in Feb 2024
Family
30 review
5.0/5
Outstanding
Posted on Feb 8, 2024
We booked a family room, which is very large, with dry and wet separation, and a large glass window with a wide view. It is very convenient for shopping and dining around the hotel, and it also has a swimming pool. It is very cost-effective and the overall accommodation feels great.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Wuyiyue Hotel and giving us a five-star praise in your busy schedule! The hotel is located in the center of Jianyang District, Nanping City, about 40 kilometers away from Wuyishan Scenic Area, and it is convenient and fast to travel! Your support and encouragement are the greatest motivation for us to move forward. We sincerely look forward to your visit again! I wish you a happy life and a happy family!
Guest User
Business Double Room
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 1, 2024
Because my old man had regrets about Fujian when he was young. Now I have time to help him fulfill his little regret. We passed by a small city at the foot of Wuyi Mountain. The environment here is good and the accommodation is very comfortable. The front desk clerk was also very good and enthusiastic. Not only did he upgrade our room type for free, but he also prepared a small gift for the old man. My old man was very happy. We felt the enthusiasm of Fujian people and it was a very satisfying experience during our trip.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Wuyiyue Hotel and giving us a five-star praise in your busy schedule! The hotel is located in the center of Jianyang District, Nanping City, about 40 kilometers away from Wuyishan Scenic Area, and it is convenient and fast to travel! Seeing your affirmation of the staff's service, we are very encouraged. Your support and encouragement are the greatest motivation for us to move forward. We sincerely look forward to your visit again! I wish you a happy life and a happy family!