Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 4, 2026|2 Single Beds Standard Room Non-Smoking
Guest UserWe booked 4 rooms all together to have a family gathering with our cousins. We very much liked the location as you can literally step out and there would be streets full of restaurants and shops. However, we encountered some issues in 2 of the 4 rooms with bed bugs. Both my son and my cousin were bitten, which really ruined their fun, as they were struggling with severe itchiness. We contacted the hotel and had to speak to several people, some of whom were very rude. As my cousin ended up having to go to the hospital to ensure there’s nothing more serious, the hotel should have at least offered to reimburse for the medical bill. We requested to be reimbursed not only for the medical bill, but also partial refund for the 2 affected rooms. After many contentious conversations with my cousin, the hotel offered 2 nights for one room at the Sun Moon location. This is not sufficient as most likely, we would not be going back there so soon. So, my conclusion is that although this is a nice hotel in a nice location, it is not worth staying there at almost $3000 for 4 rooms. I have travelled to over 80 countries and the customer service here is definitely not ideal.
Show more
Price per night from:CAD 258
Posted on Jun 26, 2026
fusion confusionIt's really convenient that they provide a free shuttle from taichung high speed rail station to the hotel pickup and return. They also provide free shuttle to shuishe station. Breakfast spread was really amazing!! We also enjoyed the game room. All staff is really friendly as well. The view from the rooftop is amazing! We also enjoyed the classical music flute performance, it was really enjoyable with a good sense of humour from the teachers. Overall it's a really nice stay here we would definitely come back!
Show more
Price per night from:CAD 639
Posted on Sep 5, 2026|Triple Room with Lake View
Lisaaw
This is the best hotel during my trip. The receptionist staff was very friendly and helpful! We even get an early check in. The room was clean and has amazing view. It is right infront of the street food market and the ship dock. The breakfast buffet was okay!
Show more
Price per night from:CAD 134
Posted on Jun 3, 2026
Guest UserI recently stayed at this hotel, and while the view from the room was admittedly wonderful, it was completely overshadowed by a horrific experience. The bed was heavily infested with bed bugs.
I woke up with severe bites all over my legs, which has completely ruined the rest of my travels. Dealing with the intense discomfort, itching, and the anxiety of potentially carrying them to my next destination (Kaohsiung) has been incredibly stressful and unpleasant.
A nice view does not make up for a lack of basic hygiene and safety. Management needs to take immediate action, deeply treat these rooms, and take guest health seriously. I cannot recommend staying here until this severe issue is completely resolved.
Show more
Price per night from:CAD 144
Posted on Jun 1, 2026|Quadruple Room With Attic
Guest UserForest Courtyard Deluxe Quadruple Room (Completed 2026) Section E (E01)
Check-in Date: 2026.05.30 (Sat)
Cost: TWD 2880 (Originally 3247 - TripCoin 367)
The building uses H-steel construction, though the exterior decoration doesn't give that away. The building materials are quite good. The interior decoration is definitely 5-star quality. Most of the main equipment is made in China, and the quality is very high standard.
The bidet toilet (JOMOW), shower facilities, audio system (Edifier M230), and room power control device, though made in China, are all of impeccable quality.
Overall, about 80-90% of the room's building materials are from China, which shows that Chinese building materials still have a certain level of competitiveness.
The stay offered a comfort level of 9.9/10!
Occasionally, there are sheep grazing on the hillside below.
Hotpot is available for dinner, and there are live singers on weekends, which creates a great atmosphere.
Breakfast is Chinese style, with congee served with various Chinese breakfast items, toast, fruit, eggs, and high-mountain cabbage. Beverages include coffee, soy milk, and red bean milk, among others (no Western breakfast options).
It's understandable that there might be some common insects and flies in the dining area.
Show more
Price per night from:CAD 66
Posted on Jun 22, 2026
Guest UserThe room was spacious and clean, and the balcony was a huge plus. The breakfast menu changed daily during our two-day stay, which was a nice touch. Definitely recommend!
The staff were all very enthusiastic.
The location is right by a bike path, and they offer free bicycles, which was a big bonus.
Show more
Price per night from:CAD 153
Posted on Jul 31, 2026|Premium Quadruple Room
Guest User
The rooms are spacious and the price is excellent. The location is super convenient, right in the heart of a shopping area. The rooms are beautifully designed and feature electric curtains, though it can get a bit too bright in the mornings. This time, I booked the top-floor double room and the quad room, both of which were stunning. I'd definitely come back if I get the chance!
Show more
Price per night from:CAD 81
Posted on May 12, 2026
faith-Huang
Having a hot tub right in the room for a private onsen experience was absolutely wonderful! It saved us the trouble of going to an outdoor bathhouse, offering both convenience and privacy – I loved it! A big thank you to the hotel's front desk staff too; they clearly explained the check-in process, and everyone was so friendly and polite. I highly recommend this place to all my friends and family, and I'd definitely stay here again if I get the chance. Superb! 👍👍
Show more
Price per night from:CAD 165
Posted on Jul 23, 2025
Guest User
The hotel is considerably cheaper than others in the area with similar-looking rooms and it is brilliantly-located right at the lakefront and only 2 minutes away from the bus terminal.
The staff is very friendly and you even get a discount voucher for the nearby bike rental.
I booked a room without a window and got one with two windows which is absolutely appreciated. I even had a very large bathroom with a gorgeous and huge bathtub which was an unexpected luxury.
Overall the room is clean and comfortable. The AC works perfectly, the bed is comfortable enough for a few days, and the the linen and towels were fresh.
The interior is dated which didn't bother me me much because it was still as clean as dated interior can get and therefore definitely clean enough for me and for most travellers. I actually kinda liked the old charme.
The walls are thin, though it doesn't matter so much because there aren't many rooms per floor.
The breakfast was surprisingly nice and located in another hotel right at the lakefront so that you have stunning views!
Show more
Price per night from:CAD 54
Posted on Apr 18, 2026
Mika_H
Great location, just a few minutes' walk from the bus terminal and close to Shuishe. You can safely enjoy the scenery from early morning until late at night.
Show more
Price per night from:CAD 83