Vienna Hotel Hotels in Nanyang

This time I booked this hotel temporarily because of a business trip. I originally found a clean place to stay for two nights. I didn’t expect too much, but the whole stay experience was really beyond imagination, especially the service of the front desk staff, gentle, patient, and especially meticulous and thoughtful. I completely dispelled my strangeness and fatigue when I was out, and I really felt that it was worth boasting. I arrived at the store at 8 o'clock in the evening. I was on the road for a long time that day. I was very tired with my suitcase. I came here for the first time. I was completely unfamiliar with the surrounding road conditions. The whole person was a bit busy. The first feeling of entering the lobby is very comfortable, the environment is clean and bright, the air is fresh, there is no ordinary hotel's common stuffy smell and smoke, people relax instantly. When checking in, the front desk lady smiled very friendly, the speed of speech was gentle, and there was no mechanical perfunctory process at all. Because I don't know how to operate online orders, the message check is slow, she also patiently waited throughout the process, step by step to help me confirm the room type, floor and length of check-in, and also take the initiative to inform the hotel of various free services, the details are particularly intimate. What touched me most was that I learned that I was on a business trip alone and had a light sleep. She specially gave me priority to arrange a quiet room on a high floor, not on the road, away from the elevator, and reminded me of the sound insulation effect of the room, the way of air conditioning, and the time of hot water supply. Considering that I had to go out to work the next morning, she took the initiative to tell me the breakfast opening time, the short way out, and the precautions for parking and taxis around. This meticulous care beyond the work of her job really makes people feel warm. I have several questions during the check-in process, whether it is calling the front desk or going downstairs to ask in person, the staff are patient to answer, the attitude is consistent, there is no impatient. Midway, I want two more bottles of drinking water and spare towels. The front desk responds very quickly. It will be arranged to the room in a few minutes. The service is efficient and intimate. I can feel that the service here is not deliberately flattering, but sincere and professional from the heart. Let's talk about the hardware and hygiene of the hotel itself, which is also online throughout. The room is very spacious, the layout is reasonable, and the lighting and ventilation are very good. The whole house was cleaned very thoroughly. There was no dust on the ground, window sills, and bedside tables. The bedding was white and fluffy, clean and odorless. The bathroom was separated from wet and dry. The sink, mirror and shower area were cleaned. There was no water stains and musty smell. The quality of toiletries was also very good. The mattress and pillows are moderately firm, especially comfortable to sleep, the sound insulation effect is also very good, the night is particularly quiet, and you can sleep well for a day. The hotel's breakfast is also very real, rich in categories, meat, staple food, porridge, side dishes, drinks are all available, hot food is made up at any time, clean and hygienic, taste homely, can fully meet the daily dining needs. Public areas, elevators, and corridors are kept clean and tidy, and the cleaning staff are maintained at any time, and the overall environment is particularly comfortable. Overall, the biggest highlight of this hotel is the service, especially the front desk team, professional, gentle, attentive and responsible, and the details are the ultimate. Compared with many hotels I have stayed in all year round on business trips, many stores are luxuriously decorated but the service is cold, and this one is simple and warm. The price is super high, the accommodation experience is full, it is definitely my first choice for staying in the hotel next time, and I sincerely recommend it to friends on business trips and travel!

The stay experience exceeded expectations, the hotel is in a good location, and it is very convenient to travel and go shopping. The rooms are spacious and bright, the sanitation is very meticulous, the bedding is comfortable, and the toiletries are complete. The staff is gentle and courteous, the service is intimate, and the check-in and check-out are efficient and fast. The overall environment is quiet and warm, the price is super high, the living is safe and comfortable, I highly recommend it to everyone!