Napa Valley Marriott Hotel & Spa

The location is considered good for us, as we prefer quiet location, not in downtown. The marriot hotel chain in US absolutely disappointment. Their front desk officers are really not professional, they are not friendly, they are not customer oriented. We had very unhappy arrival experience. The room is very groomy , old-outed and the heated is not very warm. Definitely not worth for $800+ for 2 nights. We decided not to stay any Marriot chain hotel in California states & USA

One of the best Marriott hotels I have stayed at. The staff was super, super nice and the amenities were plenty.

This was one of the best Marriotts I’ve ever stayed in. The room was beautiful and comfortable. The breakfast was delicious. Blossom was the general manager there and made us feel so welcome. I didn’t feel like I was staying in a big chain hotel.

Beautiful hotel, one of the most upscale and well taken care of I've been to. Blossom who checked us in was incredibly kind. Breakfast in the morning was exceptional, and the rooms were spacious and updated. Great location to explore the Napa region!

Nice stay

The evening wine pours were great, made for a good time relaxing and talking with other guest there in the hotel.

The masseuse were good and helpful

Overall this hotel was clean and was a good option for my family. On this trip it was myself, my husband and 9 month old baby. I had high expectations of this hotel coming into this trip and was disappointed at some points. Overall, it’s a nice enough hotel but it didn’t wow me. The outside of the hotel seems very dated and the layout is similar to a spring hill suites or lower tier Marriott. The rooms are updated and nice. The beds were ok. I really liked the pool area but unfortunately they did not have a drink attendant. You could order room service to the pool which was good to have an option. It looked like some guests were walking to the bar inside and bringing their drinks back to the pool area. Another family door dashed sandwiches. The service at this hotel did not seem strong compared to other properties we have stayed at. The housekeeping was wonderful and one of the gentleman at the front desk was very nice. Other than that the staff seemed mediocre and like they didn’t want to be there. We had breakfast at little summer one morning and the service was awful. I will say the food was really good! We had a 9 month old with us on this trip and it was very hard to wave down my waiter for the bill. Another staff member had to come help me because it was taking a very long time. This hotel does have room service which I appreciate! On our last night we were going to lay low and go to south yard their BBQ restaurant at the hotel. It was marketed all over the hotel and looked fun. We walked to that area of the property and it was closed? Very strange since it said it was open online and no one mentioned it would be closed during our stay. Overall, this is the nicest Marriott property we have stayed at in Napa Valley. For the price I thought we would get a little more but I’m happy with our stay. If you are looking for something more upscale I would pass on this property.

I stayed at this hotel so many times previously but every time I’m impressed with the AMAZING customer service of everyone! I wanted to mention Blossom who is always so kind and professional and also Shedrick who is one of a kind, smiling, helpful and sooo kind. The customer service along with the beautiful rooms and great lobby makes the experience here so amazing every time. Thank you everyone we will definitely come back!