The Westin Verasa Napa

Great location in napa for winery visit

Overall a great stay! Room was clean, valet parking was included in the fees for the stay, and staff were helpful with requests. The only issues we had were that the towels were a little rough and the tv and remote seemed outdated. However, the positives shine plus it was really close to the oxbow market and many wine tasting rooms. Would stay again!

Amazing stay! Wonderful bed! Love the carpets. It was very clean and staff super friendly :-)

Appreciated the location of the property. Convenient to many places on our agenda. Valet service and evening car service was provided at no charge and that staff was very accommodating. Bar and restaurant staff also highly professional. What I was highly unsatisfied with was the location of our rooms. I booked 2 rooms at the time of booking for a girls weekend to celebrate a milestone birthday and the rooms were no where near each other. And our request could not be accommodated by front desk staff. Reserved a month in advance.

Food at the little cafe was not very good. Won't dine there again. Staff was nice to take off the breakfast I wouldn't eat. Bar staff was a lot of fun and they maintain the cleanest glassware anywhere. Every glass was toweled and shined.

We stayed at the Westin Varasa for 1 night after spending 3 amazing nights in Yountville. We were very disappointed with the Westin - early in the evening we discovered that the toilet did not flush. Tried to call the front desk from the room phone only to find out it didnt work so we sent a chat on the website to let them know. After waiting quite a while and sending a follow up text, for a maintenance person to come and fix the issue, the night was now getting quite late so we werent even able to go out and see all that downtown Napa had to offer. Went to bed and approximately 3am the room phone starting beeping every 10-20 seconds. We tried to assess why it was doing this but werent able to so once again at around 5am we reported it via chat with the hotel and were told that a maintenance person would be up when they arrived that morning - we checked out of the hotel at 11am and no tech was ever sent up. We mentioned these issues at check out so the next party in that room would not have the same issues, and the gal just smiled and said “oh that doesnt sound like a good night”….no kidding! I would not recommend this hotel to anyone, I’m sure there are much better hotels in downtown that take care of their rooms and their guests. Very disappointing experience and we would not stay here again.

Considering the room price, better soundproofing would have been nice. The first night, I was awakened twice by a young child who seemed to be having a nightmare & the next by an infant across the hall who cried for 90minutes.

Overall the hotel is nice and the staff are friendly. My biggest gripe is that it's NOISY. You hear every voice walking down the halls, the housekeepers talking outside the rooms and the worst of all - a staff member using a leaf blower at 8:15am, New Year's Day, right outside the guest room windows. Again, nice place, but not exactly "restful" if you like peace and quiet.

This property is beautiful, my husband and I enjoyed our stay and will definitely come back! The staff was very attentive. Thank you.