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TownePlace Suites Chicago Naperville
4.4/554 Reviews

TownePlace Suites Chicago Naperville

Naperville|0.66km from Topgolf
I stayed here a couple years ago and it went smoothly. This time, not great. The GREAT: the staff was very friendly and courteous and attentive to our needs. The room was clean, all good in the room. The GOOD: The breakfast was an average hotel hot breakfast - eggs, sausage, waffles, fruit, yogurt, coffee, juices, etc. Did not use the pool or hot tub but looked fine. The BAD: At breakfast there were maybe five kids (looked about ages 8 to 14) all in the breakfast area with only swimsuits - no shoes, no shirts - hovering all over the waffle station. They continued to get breakfast and (more or less) take over the breakfast area. It wasn't the fact they were hovering over the food and eating in there without shirts or shoes, but the fact no one in the hotel staff spoke up to them. Loss of appetite after this. We saw a woman (who appeared to be pregnant) wearing an ankle bracelet wandering the hotel - I'm assuming she was a guest but not sure. Hallway windows open for no reason - mid March so not all that warm. Faint smell of smoke in the hallways. The fire alarm went off twice in our two night stay. First on a Saturday afternoon (during an afternoon nap) the second went off around 1:30am. Everyone was forced to go to the lobby. Didn't seem to be any sort of emergency. The firemen that showed up had no sense of urgency and almost seemed a little perturbed to be there - maybe a regular occurrence? I contacted Marriot and they refused to compensate me financially or with any points. Will I stay here again? Probably not. Would I recommend? I'd simply say - beware. Maybe I just caught them on a bad weekend. Happy Travels....

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Top rated hotels in Naperville

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Holiday Inn Express Naperville, an IHG Hotel
4.1/5107 Reviews
The overall hardware and software environment is very good, breakfast can also be enough seats, may line up. Location 10 km drive to Outlet, very close to the city of Nebowell about 4 km. There are a lot of food and shopping there.
Extended Stay America Select Suites - Chicago - Naperville - East
2.8/556 Reviews
The staff and stay always great. Had to stay over a week. Very accommodating. Rooms were nice size. Coffee and breakfast bars to start your day. Great getaway with nice restaurants and convenient shopping literally less than 5 minutes away. Very understanding staff and everyone friendly and professional.
Best Western Naperville Inn
4/5109 Reviews
There are three Chinese restaurants next to the hotel. There are post offices and supermarkets nearby. They are all within walking distance. They are far from the airport and suitable for self-driving. This place is not far from Chicago, but it is safe.
Hampton Inn Chicago/Naperville Near Niu Conference Center
4.3/599 Reviews
If you don’t want to stay in an expensive hotel in downtown Chicago and have a car, it’s a good choice. Standard 3-4 star facilities plus free breakfast are very cost-effective!
Sleep Inn
3.7/599 Reviews
The hallway carpeting was atrociously filthy as were common area surfaces. Room television didn't work, Throughout the night rap music belted from car stereos as ultra-short staying guests came and left soon thereafter (if you get my gist). Painted surfaces looked like they had been painted with a rake. Unfinished drywall patching in the lobby and breakfast areas. Breakfast tables hadn't been cleaned and chair legs and seats are shabby. It seems every time I turned around I had to renew the WIfi lease. Trash bin outside the main entrance was peaked to overflowing. Pay a little more and forget about staying in this joint.
Embassy Suites by Hilton Chicago Naperville
4.1/5103 Reviews
I love this hotel. What makes this hotel fantastic is the employees. Sam at the front desk was extremely helpful, but actually everyone that works at the hotel is great. The breakfast is fantastic especially the eggs. I had an egg white omelette with a lot of fresh vegetables. The service was great also! The rooms are very nice and spacious.

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