36 Munroe Street, Napier South, Napier, Hawke's Bay, 4110, New ZealandView Hotel Details
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Swiss-Belhotel Napier Guest Reviews
4.4/5
Very Good
73 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.3
Cleanliness4.5
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All reviews(73)
Positive reviews(20)
Reviews with photos/video(4)
Awesome stay(6)
Great service(6)
Negative reviews(1)
Alan
Deluxe Room
Stayed in Oct 2024
Couples
6 review
4.7/5
Amazing
Posted on Oct 13, 2024
10/10 For quality and service
Shower curtain needs a deep clean in room 202
Response from Property: Dear Alan,thanks a lot for your fantastic review, much appreciated. I passed on your comment to the Housekeeping team, please do accept our apologies if that was not up to standard during your stay.We hope to see you again in the future,Markus
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GB Asia-trotter
Deluxe Studio
Stayed in Jul 2024
Couples
65 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Nice and big hotel room with comfortable bed. Very friendly staff and the food was good too. I would stay here again.
Response from Property: Dear GB Asia-trotter, thanks a lot for your fantastic review, great to hear you enjoyed your stay with us.Have a safe trip,Markus
Guest User
Swiss Super Suite Two Bedroom
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 29, 2024
We booked this hotel last minute and arrived within 20 minutes. The check in was smooth and everything was immaculately set up for us. The location is very good - walking distance to the beach, playground, shops and restaurants; yet far away from all the noise in the town. We stayed at the top floor and can hear seagulls from the roof. However, they were no trouble as they went to sleep when the sun was down. Lovely stay and we would book it again.
Mechanical
Deluxe Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 21, 2024
We stayed here for 3 nights. I can assure everyone who is planning to come to Napier, we had a good experience for staying at this hotel in every aspect, cleanliness, location near city centre by 5 mins walk, countdown and pack n save just 2 mins aways. Beach is just 7 mins away from hotel. Sushi shop just 5 mins aways. Everything you want is near you. You will enjoy staying at this hotel. hotel's staff are super attentive to your requirements. All the bad reviews I can say they seems to be irrelevant. Non of them we faced here.
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Response from Property: Dear Guest,thank you very much for your amazing review, we are glad you had a good time with us down here in Napier, and hope you enjoy the rest of your trip.Best regards,Markus
Zoubiantianxiawudiyouyou
Deluxe Room
Stayed in Jul 2024
Business travelers
7 review
4.7/5
Amazing
Posted on Sep 18, 2024
Was nice amd clean, very convenient location
Response from Property: Dear Zoubiantianxiawudiyouyou,thank you for your review, great to hear you made the best out of our location in Napier, and enjoyed your stay with us.Markus
Guest User
Deluxe Room
Stayed in Jan 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on Jan 9, 2024
Very comfortable.
Response from Property: Dear Guest,thanks a lot for your fantastic review, great to hear you enjoyed your stay with us in Napier.We hope you had a great rest of your trip,Markus
kwonchul shim
Deluxe Premium Studio
Stayed in Dec 2023
Family
4 review
4.7/5
Amazing
Posted on Jan 1, 2024
Very Good
Response from Property: Dear Kwonchul Shim,Great to hear you enjoyed your stay with us.We hope to see you again soon,Markus
Guest User
Deluxe Room
Stayed in Dec 2022
Couples
1 review
5.0/5
Outstanding
Posted on Dec 5, 2022
Clean and tidy
Response from Property: Dear Guest, thanks a lot for your review, we hope to be able to welcome you again in the future.Best regards,Markus
Chia-Hsuan
Deluxe Room
Stayed in Jan 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jan 13, 2023
Nice n clean
Response from Property: Dear Chia-Hsuan,Great to hear you enjoyed your stay with us.Thanks a lot for your review,Markus
Guest User
Swiss Super Studio
Stayed in Jan 2025
Family
2 review
3.2/5
Posted on Jan 5, 2025
The hotel does not meet the 5-star standard. The breakfast restaurant can accommodate about 15 people. The breakfast is mainly a la carte with a few buffet items. There is no service. The chef has a bad attitude.
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Guest User
Deluxe Room
Stayed in Sep 2024
Family
50 review
5.0/5
Outstanding
Posted on Sep 11, 2024
Convenient parking downstairs (about RMB 60), good breakfast, good service, and good location of the hotel.
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Response from Property: Dear Guest User,thanks a lot for your amazing review, we hope you had a great rest of your trip.Markus
Xingxingzhinixin
Deluxe Room
Stayed in Jan 2024
Family
35 review
4.7/5
Amazing
Posted on Feb 12, 2024
The trip here was actually booked by chance, but the hotel's service attitude was very good. There is a large supermarket across the road from the hotel, and there are good restaurants nearby within walking distance, which are very convenient. Parking needs to be reserved in advance, so remember to call the front desk in advance.
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Response from Property: Dear Xingxingzhinixin,thanks a lot for your kind words, we are glad to hear you had a good time with us here in Napier.We hope you had a great rest of your trip,Markus
Joanne csyang
Deluxe Room
Stayed in Sep 2023
Booked for others
8 review
5.0/5
Outstanding
Posted on Sep 11, 2023
The staff at the hotel's front desk are friendly and the rooms are very clean. It's about a 10-minute walk to Napier beach. The scenery along the way is very beautiful and it's worth recommending.
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Response from Property: Dear Joanne, thank you very much for your fantastic review, we are glad you enjoyed your stay with us in Napier.Best regards,Markus
elena-pp
Swiss Super Studio
Stayed in Feb 2024
Travel with friends
26 review
5.0/5
Outstanding
Posted on Mar 4, 2024
The seaside hotel is great, and the boutique hotel feels good too
Original TextTranslated by Google
Response from Property: Dear Elena,Thanks a lot for your amazing review, we are glad to hear you enjoyed your stay with us.Markus
Guest User
Deluxe Room
Stayed in Jul 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Aug 17, 2024
Very good, good service attitude
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Response from Property: Dear Guest, we appreciate your fantastic comment, and are glad to hear you enjoyed your stay with us.Best regards,Markus