Christine
March 7, 2024
The beds were comfortable and the rooms were spacious and clean. The AC kept kicking on all throughout the night, so it would wake us up.
I called and spoke to someone at the front desk to confirm connecting rooms. When we arrived, they did not have connecting rooms for us, but put us on the same floor.
I booked 2 rooms - 2 double beds in each one. One of the rooms they put us in was a king size bed.
For the inconvenience of it all, they gave us complimentary drink tickets and breakfast for each day we were there (3 days) and comped us a night for each room.
While we were very disappointed with not getting what we had initially booked, they were very quick to right the wrong in a very customer first way.