Tru by Hilton Nashville Downtown Convention Center

Great location near conference hall at music city center. Great stay👍🏻

Everything was wonderful, me and my friend had a great time in Nashville and the staff of the hotel were really nice, the room was renovated, clean, and comfy They have a great breakfast in the morning, with pancakes, eggs and more. I would stay there again.

A clean, but "bare bones" hotel in a great location. We stayed for 4 or 5 days, and the front desk staff always seemed a bit indifferent / uninterested. I might give the hotel a better rating, but for what happened on the second night of our stay: My family and I were in our room sleeping at 11:45 at night when we were woken by a knock at our door... then a second knock. Worried, and a bit scared, we did NOT open the door. We immediately called the lobby and reported it. Without hesitation, the desk attendant said, "Oh... there was a call from a neighboring room about their TV needing repair. We sent up the service man, but he went to your room by mistake... sorry." Still a bit scared, it took us a while to get back to sleep. Later, when Hilton sent us an online survey about our stay, I detailed the incident there, and received an email response from a "Bobby Jones" (no title) who said that they "don't have any overnight maintenance at that time of night." ... and went on to suggest it was probably someone who "had an amazing night on Broadway" and knocked on the wrong door. So I had been LIED TO by the front desk that night. In the middle of the night, I was told the repeated knocking on my door was a TRU / HILTON employee... what if I had opened the door? This is a potentially dangerous situation. When a guest reports someone wandering the halls knocking on doors, the front desk should DO SOMETHING about it, not lie to us, and tell us it is a hotel employee.

I stayed durign the middle of the week for one night on a work trip and really enjoyed my stay. The hotel was very clean and the staff was SO helpful. The General Manager was giving out restaurant/night life recommendations and accommodated many of the guest's requests. The breakfast in the morning was delicious, the staff did a great job. And it is in a great location, walkable to Broadway and a ton of great restaurants.

The location was great and friendly staff. No complaints

The location is great and Broadway is an easy walk! The phone line was crap in the hotel and it took us multiple tries to get ahold of the front desk to get maintenance to our room for an issue. Extra charges were added to my card to once I checked out, so that is a strike as well. I’d stay there again if necessary but I would look elsewhere first.

We were in Nashville for NYE. We had 2 rooms booked for 8 guests. The staff was absolutely wonderful. The breakfast was amazing!

As expected, there is some homelessness around the area, but it wasn’t an issue. As for walking to see live music, it was an easy walk. Great place to stay!

The staff and the manager was very friendly and was very supportive with assisting us during the inclement weather. I will definitely stay here again.