I am writing this review in absolute disgust and anger after what I can only describe as a nightmare stay at this hotel (Days Inn - Nashville Saint Thomas West Hospital) . The level of neglect and filth I encountered is beyond appalling and unacceptable for any establishment, let alone a hotel under a well-known brand. Upon my arrival, the room I was assigned was in a deplorable state. The bathroom was a health hazard - a black bottomed tub and dried blood stains on the walls are not what one expects to find in any hotel room! The entire room reeked of mildew, making it utterly uninhabitable. I was so appalled by these conditions that I found myself with no choice but to return to the front desk WITHIN AN HOUR to check out. What adds insult to injury is the blatant dishonesty and lack of integrity from the hotel management. At checkout, I was assured a refund due to these intolerable conditions, yet the hotel manager has since refused to honor this promise. This is not just poor customer service; it's a total disregard for basic human decency and professional responsibility. The manager of this hotel should be ashamed for running such a poorly kept establishment. It's an embarrassment to the Days Inn brand and a slap in the face to every guest who expects and deserves a clean, safe place to stay.