Sandals Royal Bahamian Spa Resort & Offshore Island

Staff is very friendly, helpful, attentive to your needs, kind, pleasant group who looks like they like their job. Food was good and plenty of variety just over cooked most fish dishes.

Staff are top notch and very, very friendly. Room and view were amazing as well. We spent an entire week and visited their private island three of those days. Water was very cool so did t swim much but it was truly amazing. We are definitely making plans to go back.

This was our first stay at a Sandals resort, the Royal Bahamian Hotel, and we had high expectations. Very sadly for us it was disappointing. We arrived at Nassau airport and expected to see someone with a board with our surname on it. We couldn’t see anybody and had to ask where we should go. We were directed to a desk tucked away at the side of the arrivals building. We didn’t receive a particularly warm welcome and were escorted to a minibus where we had to wait for a fair while before leaving for the hotel. The reception area at the hotel was busy but we were taken to our room and a few facilities were pointed out on the way. The room was nice and comfortable. 2 days later we were disappointed that housekeeping did not come to make up the room. I telephoned housekeeping but they just sent someone to turn down the bed. The same thing happened the following day. I telephoned again and again they just tuned down the bed. The following day we were relieved that they did make up the room but after going out for the evening we returned to find they had turned down the bed but removed all our towels apart from a flannel! We were exasperated but lost the will to complain so late in the evening. Providing replacement tea/coffee was erratic and often our mugs and glasses remained unwashed and not replaced. The housekeeping saga continued when the day before we left to come home nobody came to make up the room. I rang housekeeping 3 times and still nobody came. We visited reception to request we retain the room for a late checkout (paying an additional service charge) and complained about housekeeping not having attended our room that day. The receptionist rang housekeeping and they told him they had tried but was told to come back later which was totally untrue. The receptionist was totally indifferent to our concerns and we left reception totally exasperated. Despite our paying the service fee for the late checkout the following day housekeeping did not arrive again. There were 3 housekeepers working on our floor who all said they were not assigned to our room. I said we needed fresh towels to shower before leaving and a set of towels was reluctantly handed over. With some exceptions (breakfast staff in Tesoro) we found the catering/restaurant staff indifferent to looking after us. We and other guests were often ignored and when served it was done sullenly and reluctantly with no eye contact. We left La Plume one evening after our main course as our server had gone to get us the dessert menu but got sidetracked chatting to some people leaving the restaurant and looking through their iPhone pictures. This was taking a long time and as we were the last people sitting in the restaurant we just got up and left. The English style pub ran out of lager one evening which seems somewhat negligent. Sometimes water would run out using restrooms which reminds me that water ran out in our room one evening too. The Kimonos restaurant reception area was busy wh

We enjoyed our stay at the Royal Bahamian but unfortunately it didn’t live up to last year’s stay at the Halcyon St Lucia which perhaps went over and above our expectations. Our club level honeymoon room on the 6th floor of the east wing was lovely and had a great view but we found that occasionally during our ten day stay the room hadn’t been cleaned, the towels replaced or the bar fully restocked - especially with champagne. Little things that were usually quickly rectified with a phone call but annoying and unnecessary all the same. We loved the private island where we could relax and snorkel to our hearts content and the restaurant there was great. Shout out to Captain Garvin. In general the food was good (thanks Shrine who seemed to pop up at breakfast and then again at Aralia on the island) but the hotel definitely lacked evening entertainment. The entertainment at the Coconut Grove was sometimes ok as was the piano bar but in general the resort lacked a**osphere. A couple of times we went to Mr B’s bar but for some reason they had run out of basic cocktail ingredients. The staff were all very friendly and all in all we had a lovely time. One real criticism of all Sandals resorts shared by most guests is that guests with a butler have their sun beds reserved ridiculously early but then the guests either never turn up or arrive very late in the day preventing other guests unable to find beds when in reality there really are plenty not being used. I think there should be a cut off for people not turning up enabling others to use them.

Resort, very nice. Food was great. Staff very friendly. We had only time for quick trip Royal Bahamian 15 minute car ride from airport. I’m not hour and twenty minutes flight from Atlanta. Resort has been remodeled recently in great shape. Food was real good and last if you have TSA or Global Entry the Nassau airport is an American customs checkpoint so you go thru customs checkpoint in Nassau so when you land in Atlanta you go straight to connecting gate no go get your bag to recheck so you can have 45 minutes layover get home quicker! Great resort with calm private island included perfect if you have 3-5 days and need beautiful water break!

If you come here, please go to the Queen’s Pub for dinner. We went two nights in a row, and both Gabrielle and Joel were fantastic servers. They were both polite, funny and both carried out excellent service. Great individuals and a great restaurant-highly recommend this place. Gabrielle and Joel, you guys were awesome!

Not a 5-star resort at best 2 stars. Was expecting so much more for over 1k a night! From the lack of bathrooms around the resort and the few that are there kept flooding during our stay, Water being turned off to fix them, once in the middle of a shower. Our mattress was shot, side collapsing to springs popping. Rude staff that ease drop and then has the nerve to make comments under their breath to each other. They kept running out of all alcohol even beer, bar staff that tells you to wipe up your own area to being called the KKK. Just a fyi if you are entering or exiting the piano bar watch your step or you will fall. We got a club room which had a dirty limo pick you up and a crowded bus that takes you back. I could just cry. I will never go back. Only good thing I have to say is the food is amazing but don't expect to find Crab legs or lobster.

We had an amazing anniversary trip at Sandals Royal Bahamian in early May 2024. We stayed in a butler suite in island village area and had a private patio with a pool. Our room was lovely, comfortable and quiet. Our butlers Zhaly, Anil and Haci were wonderful and made our stay very comfortable. They anticipated our every need and were fun to chat with each day. The food and drinks were great. The property is gorgeous and the views are unbelievable. I really can't say enough good things about this resort.

We stayed at Sandals royal Bahamian for a week with three other couples and we had an amazing time! We stayed in the new East Bay Building, 2nd floor. Everything has been renovated and it’s beautiful. Great view of the ocean. New furniture completely renovated. The bathroom is gorgeous too! Mr. B’s has the best drinks! All kinds of great martinis, truly great bartenders. The cove bar has a great passion fruit margarita. You must go to the Italian restaurant for lunch (pizza) and dinner! They have a huge antipasto bar with plenty of options and a regular dinner menu. Soy was great. Sushi was delicious. Butches was also delicious and beautiful. The only restaurant we didn’t love was the French restaurant, took a long time to get our meals. Go to the island at least once! It’s a 5 min boat ride. They have a pool, a bar, and a restaurant. Very chill environment and the beaches are great. The pools were awesome. Party pool had a lot of fun entertainers, sometimes it got annoying but it wasn’t going on for too long. The other pool was relaxing no loud music. Nightlife was great! Lots of entertainment and bars to choose from. All of the staff were super nice we didn’t have any issues with rude staff. The food trucks were decent. The coffee truck had some great options and the crepes were good. Didn’t care that much for the fish taco truck. We went to sandals Jamaica two years ago and it was awful. That’s where we booked this trip and we were really nervous that it was going to be bad like that, this was a pleasant surprise! We had a great time and I would highly recommend.