Best Hotels in National Harbor, United States

The trip was twisted and I asked the hotel that there was no first aid kit. The service did not track my situation, so it is not as good as the domestic, not the first class

Stayed here twice and both times I paid was respectful and a customer like everyone else but the front desk guy treated me funny

The front desk was very kind and very talkative, and the room was very clean and the equipment was very good. Breakfast is full, coffee juice is also available all day, and the living feeling is very good. The only thing to note is that you need a deposit of $100 per day for check-in and a credit card is supported, but you can discuss with the front desk not to cross all at once.

This hotel is located right in the middle of everything it is perfectly located. The staff is friendly and accommodating. The rooms are spotless. Easy taxi ride from the airport about the same price as the shuttle and far less hassle. Would highly recommend.

I attended a convention at the Gaylord and the daily breakfast and the paved walkway to the Gaylord was very convenient. It was clean, the service was great and it was super quiet.

My 3 friends and I stayed at the MGM HARBOR for a weekend, we had suites tickets to see the Bills play the Ravens on Sunday, 10/2/22. It was our first time saying at the MGM HARBOR Hotel, the Hotel room was quite spacious and well appointed. The Hotel Lobby has beautiful decorations and the MGM offers plenty of dining and bar options. I definitely recommend this Hotel and I’ll definitely stay here again in the immediate future.

Exceptional receptionist. I asked where truck parking was and instead of talking to me, she came around from behind the desk to go look at my truck, and offered several options. Never once sighed or rolled her eyes. Best customer service I have received in probably five years. Excellent location. The air conditioner was so cold I had to turn it off to get to sleep.

Glad we stayed here. The hotel was immaculate. The bell staff always opened the door for us and greeted us each time we walked in. The elevators were super fast and the room was exceptional. We were upgraded to a larger room and it was perfect for the visit. The restaurant was not too bad and the only thing is I normally do not like to leave the car with a valet but they were fast and friendly. You text them and they reply an give you a time to come get the car. Make sure you have some money handy as they do overwhelm you and begin to grab bags and park the car. I was unprepared and had to remember who to tip later on in the visit. The room air was perfect and the visit was fantastic.

Great, freshly prepared food and big selection of items. Debra kept the food coming out and constantly cleaned the surface areas on the buffet table and she did it all with 50 high school kids charging towards the food! Way to go Debra! And thanks for remaining gracious and calm through it all.

This has been the worst experience I’ve ever had with a hotel! I book a 2 queen suite 5 months ago and the day we were checking in I found out our room was changed to a king suite with a pull out couch. That doesn’t work for a family of 4. We needed a bigger room so our 18 month old had room to move around and everyone would have a bed. I called once I saw the change and they said they needed to put me on hold and instead hung up on me and didn’t answer when I called back. I tried calling again an hour later and got through and explained the issue. I was told they were going to try and work it out since the hotel was booked full. When we arrived they said everything was fixed but after checking in and getting to our room it was just a regular room with 2 queens. So again I had to go back to the front desk to address the mistake. I showed the confirmation email from 5 months ago and was told all of the rooms like I booked were full and someone had changed my reservation and should have notified me but didn’t. My options were to take the 2 queen room I had, go back to the king suite, or wait over an hour for the manager to arrive and try to get a refund since we already hacked in. We decided to make the king suite work because it’s wasn’t going to be easy to find a new hotel and we were tired after an 11 hour drive. For the last 3 nights of our stay the people in the room above us were constantly stomping on the floor for hours. Our last night we finally had enough because we couldn’t get our 18 month old to sleep so we called the front desk. For the next hour the noise kept going so I went to the front desk and asked again and she said it was a room of kids on there school DC trip and she went up and got it taken care of.