Guest User
November 19, 2023
The hotel is lovely, with good rooms, but that is where it ends. For a supposedly upmarket hotel, the breakfast menu, as shown here, was very poor. No orange juice, toast with ham, fresh coffee etc. When we got back on our second day, a neighbour told us that the only staff member had gone to Auckland, leaving us with just yoghurt, bananas and cereal. Not even any bread. The staff member had not told us he was planning to leave that day, and surely someone should be available locally. After the great hospitality we have received in our tour of New Zealand, this was rather disappointing. We hope it was due to exceptional circumstances.