Had a one night stay here as we were visiting friends in the local are. I've good and and bad points about our stay. I'll start off with the bad. Far too expensive for what we got,our room wasn't the best. Very outdated and didn't feel clean. The sheets were clean and beds comfortable but the bathroom wasn't,broken tiles and rusty stains. The arm chair was disgusting,stained and old! Would not sit on it!! The shower was old and I just couldn't shower in it,it just didn't feel clean. Next morning when we were having breakfast there were a very disrupted guest who was verbally arguing with another guest, (I know you can't blame the hotel for a guests behavior)!!! However they let her carry on being disrupted for a very long time before they asked her to calm down in which didnt work. The guest contined to be verbally aggressive and no body enjoyed their breakfast due to this.and one lady expressed to me she felt uncomfortable. In my opinion the guest should have being asked to leave! The waiting staff were very young and fair enough probably didn't have the experience to deal with this,the management that was present kept telling the waiting staff what they were doing wrong in front of everybody where she should have done privately and it was only very trivial what she was criticising about she was more bothered about the trivial little things than the fact there was a very verbally disrupted guest!!!! Good points: breakfast was excellent,great choice and very fresh. Reception bar and waiting staff very friendly. Lovely bar and lovely reception area. But if the hotel is going to charge the prices they are charging in the future they really need to improve the standards of their rooms.
84 Reviews