Protea Hotel Ndola

Protea Hotel Ndola Reviews

Protea Hotel Ndola

/ Kitwe Dual Carriage Way, Ndola, ZambiaView Hotel Details
Protea Hotel Ndola
Protea Hotel NdolaProtea Hotel NdolaProtea Hotel Ndola
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Protea Hotel Ndola Guest Reviews

4.2/5
Very Good
28 review
Verified reviews
Location4.2
Amenities4.2
Service4.4
Cleanliness4.2
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All Reviews(28)
Positive reviews(26)
Negative reviews(2)
SEYOUNG
King Guest Room with Garden View
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 30, 2023
Nice Hotel in Ndola.
Guest User
King Guest Room with Garden View
Stayed in Apr 2024
Business travelers
7 review
2.0/5
Posted on Apr 29, 2024
The room is average!
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Guest User
King Guest Room with Garden View
Stayed in Apr 2023
Business travelers
7 review
4.0/5
Very Good
Posted on May 6, 2023
There are too few choices of hotels in Ndola, this one is better
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Guest User
King Guest Room with Garden View
Stayed in May 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 16, 2023
The service staff is very enthusiastic, very nice
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Guest User
King Guest Room with Garden View
Stayed in Sep 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 27, 2022
Very nice 😊
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Camper13764769335
Stayed in Apr 2024
Business travelers
4.0/5
Very Good
Posted on Apr 15, 2024
Stayed a night, was busy but it had a nice quiet ambiance. Clean room, friendly staff. Food overpriced and may need to address the ventilation, could smell breakfast as I opened my door to head out....however, the free breakfast did not disappoint. Its the one time I wish I had two stomachs lol
chirandu001
Stayed in Feb 2024
Business travelers
3.0/5
Posted on Feb 18, 2024
Returned to the Protea for the first time post COVID. Kudos to the staff for excellent service, professionalism and friendliness. Always available to happily attend to your needs the hotel definitely deserves and 11/10 for their staff. The rooms were clean, airy and spacious (spacious showers you could easily fit two). I would have thought they would offer more television channels than the few they gave but then again I am not one to spend too much time on screen. The lack of air conditioning in the restaurant and reception area meant on really hot days it was quite uncomfortable to relax there. The food in general was ok, nothing to shout about, but the Chef did make a special dish on one of the nights (but that has its own review). Altogether probably the most comfortable accommodation you will get in Ndola and quite honestly the best staff by far. 3 stars due to the food being average and inconsistent, but there are two or three great Indian restaurants nearby.
Response from Property: Dear Chirandu001, On behalf of the entire hotel TEAM. It was our pleasure to welcome you to Protea Hotel by Marriott Ndola. Thank you very much for sharing your best travel experience with others on Trip Advisor and for your positive comments, especially about the food , service, cleanliness and STAFF. We sincerely apologize for not meeting your expectations. We have taken note of your comments and this will be addressed by management. Once again, thank you for choosing our hotel and we look forward to welcoming you back again soon.
chileshe
Stayed in Jan 2024
Family
5.0/5
Outstanding
Posted on Jan 10, 2024
Second time staying here. A clean and well kept property. Away from the hustle and bustle of the city. Very helpful and polite staff, who went out of their way to make our stay pleasant. Another great Protea experience. Would definitely recommend this place.
Heidi
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 17, 2023
The staff was so kind and friendly. We had a wonderful stay.
Monni Joshua
Stayed in Mar 2023
Business travelers
2.0/5
Posted on Mar 6, 2023
we had a problem with the frontdesk telling the guest she had to book out, payment was made for the full stay???
Guest User
Stayed in Jan 2023
Friends
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
The hotel was clean, good facilities and very well-trained staff who were attentive but not intrusive in any way. The rooms were comfortable and clean with good facilities. The dining experience was of a high quality. I would certainly stay again.
Guest User
Stayed in Jan 2023
Other
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
The Protea in Ndola is a great hotel and one I'd recommend. The hotel and rooms are clean and comfortable and the staff are very friendly and welcoming (shout out to Irene in the restaurant who stopped to say hello and check everything was ok every time we saw her). The food in the restaurant was excellent and the portions were *huge*. Definitely worth staying there if you have the chance.
Guest User
Stayed in Jan 2023
Other
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
Lovely, well maintained and run hotel with friendly and professional staff. Excellent restaurant serving top class food and comfortable, clean rooms. Nice pool area conveniently situated. I strongly recommend.
Guest User
Stayed in Jan 2023
Other
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
We’ve stayed at a few Proteas around southern Africa and the Ndola branch definitely ranks among the top. The entire hotel complex has a modern, airy style, with a small but nice pool area at the back. Rooms are spacious with all expected amenites. Being a family of four we had two rooms with an interleading door - perfect for us. Breakfast had pretty much everything you can ask far. Wifi was good throughout the premises. Staff generally kind and helpful. Top notch!
Guest User
Stayed in Jan 2023
Business travelers
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
Great facility with all the facets one on a trip can look up to. Big and welcoming front foyer with a lot of rest areas, nice meal areas, swimming pool, board room, and very spacious and modern rooms, conferencing facilities with great staff!