Guest User
June 1, 2024
This is truly a special beach town, a special b&b, with a special person running it! Cathy is so wonderful, warm, responsive, and truly cares about the individual experience while people are there. With there being so few b&b's in this small town, & this being one of the only that has had recent upgrades, Carriage House is the place to stay. What I would say to ownership, bc I know this is beyond Cathy's control, is that it's time for new bikes. I understand salty air, rust, etc, but many of the bikes are just run down & need replacing. As well for ownership: hyper-focusing on mattress quality & replacing when needed, when your staff can tell that they've gotten too soft, making sure maintenance is regularly checking drainage, doing checks around the rooms. Cathy is so busy with check-in/outs, running the lobby & also there will be people who forget to mention little things, ownership should be on top of this as well, so she can do what she does best--deal with people. Can't wait to visit again & I'll see you soon XO