Popular Nerang 4-star Hotels

The manager and staff are very kind and friendly. Everything looks brand new and perfectly clean. The room is amazing and so comfortable and quiet at night. The bed and pillows are wonderful and as comfortable as some 5* hotels I’ve stayed in. Such great value for money and a great place to stay and explore the Gold Coast from - especially the theme parks which are just a few minutes drive away. The food in the restaurant downstairs was super yummy last night and excellent value. The hotel is covid safe and called to check I wasn’t traveling from any hotspots in advance of my stay, which made us feel safe. Just perfect - we are very happy guests!

On the 14.3.23 at 1.25 pm my adult son and I visited the Hinterland Hotel for lunch as it was a busy day for us, we approached the counter and the mature aged blond was serving a patron first and we kindly waited, whilst the woman was pouring the beers she asked what did I want, I asked, ”Is this where we order lunch?” she replied, ”No, use the paddy app on the tables.” I said, ” I have a government phone that does not accept these apps.” She then replied, ”Use his!”. I nicely said ” My son has a vintage Nokia and that wont work.” The woman said abruptly, ”It works on all phones!” ”Can you please give me a paper menu,” I asked, ”NO PAPER MENU'S” was the stern reply... The other patron looked at us in disbelief. We felt discriminated against and we left as though we were won't welcome there. I have lived at Springbrook Mountain since 1977 and will never go back to this establishment ever again. P.S. Do you need an App to play the Poker machines out the back?