York North West

Comfortable room, staff friendly and the room was clean. Only reason for a lost star was the external noise from trains running regularly by as you needed window open to keep the room at a comfortable temperature on the warm day we stayed. Yes a fan in the room but not the cleanest so not really an option to put on and also not helpful for a night time use!

Rather than stay in York City Centre we opted for this Premier Inn as it was close to the Park and Ride. Whilst the hotel is in what appears to be an industrial estate, the attached Beefeater offers a great breakfast and a good choice of meals, additionally only a 5 minute walk away is the Wetherby Whaler (great fish and chips) and a Chinese restaurant (we did not sample the food on this occasion) and only a short drive away is a Tesco Extra, Costa, Greggs, KFC and MacDonalds meaning you won't be short of anything. The hotel itself was the quality we expect from Premier Inns with there exceptionally comfy beds, our only complaint in this occasion was the 10.5 tog duvet in 22 degree heat which was less than ideal, we decided to remove the duvet from the cover to use as a sheet and took advantage of the fan provided which helped with sleeping. We did have a small issue of a dodgy kettle which tripped the fuse box but within 10 minutes the fuse box was reset and we had a new fully functioning kettle. Would definitely stay again.

Excellent stay at the Premier Inn York Business park. Very helpful and informative staff and made us feel welcome. The restaurant staff very helpful and friendly to us especially a member of staff Matthew who was a very good person and very knowledgeable about the restaurant and the food and extremely patient and very helpful. A credit to all the staff and management. Thank you Matthew.

Loved the room and amenities. Having stayed at this hotel group two or three times a year, I have always found the staff very polite and always willing to help

firstly the rooms were cold and the heating was either off or not working properly, this has been mentioned in other peoples reviews. The beefeater next door calls last orders at 9.30 on a sunday and monday night. and you have to leave the bar by 10pm, slightly later on friday and saturday, which didn't worry us as they had run out of beers and most spirits so not the sort of place to enjoy a family celebration. very good fish and chip restaurant next door to hotel. would recommend.

Found the hotel OK though it seemed further out of town than i expected. There are some restaurants around but not many and its not walkable to the park and ride. The hotel is not as new as as some PIs and needs a bit of a refresh. We wereput in room without much of a view and up 2 flights of stairs and through what seemed interminable fire doors. The bed was OK but the pillows felt hard to me. The wifi was non existent and the TV seemed unable to tune into BBC1. Service was a bit abrupt on check in. The bar had no beer!!! So all in all not up to the usual PI standard and cost over a £100 to boot. Average.

Curtains were damaged so it was light day and night. Otherwise location was good and staff were excellent. There was no beer available at the evening meal : (

Handy for business park but bedrooms are cold - bathroom cold too. Heating doesn’t work either ! Right next door to a beefeater with the usual “fayre” - my evening meal was “average” at best. However staff here were really good !!!